490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

  • IAG Loyalty (Avios) agents happier after move to Cloud

  • Exceeds Agent Engagement Goals with NICE Employee Engagement Manager

  • Quality Automation and Advanced Analytics Spark Improved Interactions

  • CXone Supervisor Ensures Grade A Experience for Agents and Supervisors at Dairy Farmers of America

  • Leading Healthcare Company Saves $11 Million a Year And Immediately Improves Csat With Enlighten Ai Routing

  • PARTS iD Builds Capabilities and Capacity with CXone Supervisor

  • Torrens University Delivers Frictionless Experiences to Keep Students Engaged

  • Neo enhances employee engagement, drives productivity, and fosters a collaborative work environment with digital WFM

  • How Afterpay Increased Agent Productivity 30% with Playvox by NiCE Workforce Management

  • Angi boosts efficiency and saves over $1M per year with automated forecasting, scheduling, and real-time visibility

  • Saves Over $1 Million In First Eight Months with NICE EEM and VRS

  • Realtor.com Opens More Doors with NICE Interaction Analytics

  • Mom's Meals has supported more than 1,000 organizations with value-conscious ready-made meals

  • Utility Warehouse Answers Key Agent and Customer Needs with NICE IEX Workforce Management