463 NICE Systems Case Studies
IAG Loyalty (Avios) agents happier after move to Cloud
Terry HarrisonResource & Planning Manager
United Language Group Drives Growth with Flexibility, Customization, and Responsiveness with CXone
James DodsonExecutive Vice President of Interpretation
DentalPlans.com Realizes Gains in Efficiency, Savings & Satisfaction with NICE CXone
Gherman DuckworthSenior Operations Manager
DHL - Customer Case Study
Elena NagaitsevaCustomer Enquiry Manager
Pepco Holdings - Customer Case Study
Annise JonesMartin, Resource Management Lead Analyst
Performance Management Inspires Brilliance in Customer Experience
Nick LaneDirector of Strategy and Planning
TSYS - Customer Case Study
Amerigo De VeraManager, Customer Interaction Analytics
DHL - Customer Case Study
Elena NagaitsevaCustomer Enquiry ManagerNationwide - Customer Case Study
Diane MartinDirector, Technology Services
Nice And Tcs Bank Win The Banker Magazine’s Technology Projects Of The Year For Customer Service
Viacheslav TsyganovChief Information Officer
Leading BPO Develops First-of-a-Kind QA Service Based on Comprehensive Analytics
Daniel MorettoSales Director
How a Leading Financial Services Company Reengineered Its Quality Program
Karen HernandezQuality Manager
Speech Analytics Meets Sales Excellence with TTEC and Nexidia
Barbara WingleVP Insights and Analytics
How Quality CX Analysis Changed a Leading Bank’s Business to Save Millions
Libby CainSenior Vice President, Marketing & Mission Strategy and Customer Experience
Automation Works Wonders with a Public Sector Legacy Infrastructure
David MoreSenior Advisor
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