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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Lands’ End refreshes operations with longawaited contact center modernization

    Mary JudkinsSenior Director of Customer Care Services

  • Bose Dials In to Superior Customer Experience

    Ryan StanardGlobal Director of Customer Enablement and Engagement

  • LA Care Health Plan - Customer Case Study

    Jorge LozaManager CSC Quality Monitoring and Training

  • WPS Health Solutions - Customer Case Study

    Jay MartinsonChief Operating Officer

  • RDI Corporation - Customer Case Study

    Jeremiah PeddersenDirector, WFM

  • SquareTwo Financial - Customer Case Study

    Holly GalloDirector of Customer Experience

  • VMware - Customer Case Study

    Karthik VenkataramanManager, BTA Process and Solutions

  • TSYS - Customer Case Study

    Anthony ChangBusiness Analyst

  • Waste Management - Customer Case Study

  • Insightful Speech Analytics Reduced Complaints & Improved Agent Performance

    Maureen AdamsDirector of Customer Services and Operations

  • Optum - Customer Case Study

    Sandi ShaulisConsumer Experience

  • From Six Months to Four Weeks Cutting Compensation Plan Rollout Time

    Pam MillerDirector, Compensation Administration

  • Philips Respironics - Customer Case Study

    Richard MackeyIT Solutions Manager

  • Asurion - Customer Case Study

    Aaron FeinbergSenior Director of Care
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