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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Tbaytel Leverages CXone to Capture Customer Feedback, Transforms Voice of the Customer Program with 149% Increase in Net Promoter Score

    Brenda Di FrancoDirector of Customer Care

  • Payment Processing Leader Streamlines Workflows with CXone Supervisor

    Kimberly LaibleSkytab Escalations Team Manager

  • Large American Bank Improves Complex Compensation Accuracy and Speed

  • Viewing Commission and Quota Attainment on Mobile

  • TechStyle Fashion Group - Customer Case Study

    Shannon NowellSenior Manager of WFM Optimization & Analytics

  • Alliance Data - Customer Case Study

    Dan ZabloudilDirector of Enterprise Tools & Reporting

  • Southern California Gas Company - Customer Case Study

    Neena MasterDirector, Customer Contact Center

  • PSEG Long Island - Customer Case Study

    Frederick G. DaumDirector of Customer Contact and Billing

  • The Standard - Customer Case Study

    Stacy HigginbothamQuality Program Manager

  • HSN - Customer Case Study

    Julia SchmitzManager of Customer Care Operations

  • Farmers Insurance - Customer Case Study

    Ghazala NairScheduling Manager

  • TCF Bank - Customer Case Study

    Kelly RobbertCX Director

  • Caesars Entertainment - Customer Case Study

    Jonathan ArnoldDirector of Support Operations

  • Conduent - Customer Case Study

    RG ConleeChief Innovation Officer
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