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490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

    Russell AllenCustomer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • SeaWorld Delivers Memorable Customer Experiences with NICE inContact

    Brad MatzingerCall Center Director

  • CareSource improves forecast accuracy by 82%

    Lisa CaryManager of Capacity Planning & Strategy

  • CXone Enables 211 LA and Expivia to Maintain Business Continuity During COVID-19

    Amy LatzerChief Operating Officer

  • FirstEnergy - Customer Case Study

    Gregory HussingDirector of Customer Contact Centers

  • Nelnet - Customer Case Study

    Candy CartwrightContact Center Director

  • Sykes - Customer Case Study

    Stephen LeonardTelephony Engineer

  • OnProcess - Customer Case Study

    Michael ProkopisVP of Strategy & Innovation

  • N Brown Group - Customer Case Study

    Jane Taylor-JonesN Brown Group

  • Making Financial Sector Sales Compensation Less Complex

  • Panago Pizza - Customer Case Study

    Graham ThomsonDirector of Call Centre Operations

  • Unified Suite of Solutions Benefits Customers and Employees

    Simon MoranIntelligence Manager

  • Blue Cross of Idaho - Customer Case Study

    James MillsIT Supervisor

  • Large American Bank Improves Complex Compensation Accuracy and Speed

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