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490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

    Russell AllenCustomer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • BT Group - Customer Case Study

    Daryl SzebestaDirector Service Delivery

  • The Results Companies - Customer Case Study

    Richard CarterDirector of Automation

  • American Airlines - Customer Case Study

    Kari FranklinGlobal Reservations Quality Analyst

  • Liq Participacoes - Customer Case Study

    Dante MinucciIT Manager

  • Highmark - Customer Case Study

    Vickie DinkelVendor Operations, Quality and Voice Analytics Manager

  • Greater Productivity and Accuracy with Telecom’s Internal Process Automation

    Roberto CaldeiraCustomer Relations Manager

  • San Diego County Boosts Customer Satisfaction by 445% with CXone

  • Bluegrass Cellular - Customer Case Study

    Erin HesterManager of Omnichannel Operations

  • 2degrees Unifies its New Zealand Contact Centres on the CXone Cloud Platform

    Tracy DuthieHead of Service Development and Support

  • Alliance Data - Customer Case Study

    Dan ZabloudilDirector of Enterprise Tools & Reporting

  • Capella University - Customer Case Study

    Brian SchaeppiSenior Planning & Reporting Analyst

  • Major Healthcare Insurer - Customer Case Study

  • Global electronics manufacturer embraces digital customer service with NICE CXone

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