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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Nationwide - Customer Case Study

    Diane MartinDirector, Technology Services

  • Dover Food Retail expands internationally and centralizes all contact center locations on CXone

    Polly WolstenholmeManager of Customer Experience and Quality Assurance

  • U.S. Bank - Customer Case Study

    Christopher SurgesSenior Vice President

  • The Results Companies - Customer Case Study

    Richard CarterDirector of Automation

  • American Airlines - Customer Case Study

    Kari FranklinGlobal Reservations Quality Analyst

  • Liq Participacoes - Customer Case Study

    Dante MinucciIT Manager

  • Highmark - Customer Case Study

    Vickie DinkelVendor Operations, Quality and Voice Analytics Manager

  • Greater Productivity and Accuracy with Telecom’s Internal Process Automation

    Roberto CaldeiraCustomer Relations Manager

  • San Diego County Boosts Customer Satisfaction by 445% with CXone

  • Bluegrass Cellular - Customer Case Study

    Erin HesterManager of Omnichannel Operations

  • 2degrees Unifies its New Zealand Contact Centres on the CXone Cloud Platform

    Tracy DuthieHead of Service Development and Support

  • Alliance Data - Customer Case Study

    Dan ZabloudilDirector of Enterprise Tools & Reporting

  • Capella University - Customer Case Study

    Brian SchaeppiSenior Planning & Reporting Analyst

  • Major Healthcare Insurer - Customer Case Study

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