463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

  • Merseyside Police is leading the digital policing revolution with NICE Investigate

  • Insightful Speech Analytics Reduced Complaints & Improved Agent Performance

  • Aetna Medicare Transition Services Takes Control of its Contact Center with CXone

  • Optimizing Agent Evaluation Processes And Coaching

  • UPC - Customer Case Study

  • With CXone, RentPath Supports Rental Offices with Peak Performance

  • Healthcare Company Looks to Improve Veterans Experience

  • RAC revs up member satisfaction with CXone

  • Retailer Builds on Customer Relationships

  • Global auto finance agency manages a CX transformation at lightning speed

  • Nexidia Analytics Enables Data-Driven Improvements to Enhance the Client Experience

  • Big Picture and Big Benefits for Broome County

  • GWA Group unifies its global contact centres on CXone

  • Large health care system saves $500,000 annually with CXone