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490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

    Russell AllenCustomer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • NICE CXone Open Cloud Foundation helped Commerce Bank improve call center reliability and overall customer satisfaction

    Jason MarkovichLine of Business Manager

  • Monterey County - Customer Case Study

    Lynn DieboldDirector, Monterey County ECD

  • LPL Financial Builds Long-Term Customer Relationships with CXone

    Wayne BoganVice President of Service, Trading & Operations

  • Network Rail, Kings Cross Station - Customer Case Study

    Brendan O’keeffeProject Manager, Network Rail

  • With CXone, Wine Country Gift Baskets Dramatically Reduces Costs While Boosting Customer and Employee Satisfaction

    Andy BockoDirector of Enterprise Technology

  • New Orleans International Airport - Customer Case Study

    John LyonTelecommunications Manager, Louis Armstrong International Airport

  • Money Management International - Customer Case Study

    Nicholas NardiDirector of QA and Compliance, Money Management International

  • CXone helps boost financial services company growth

  • York County Pennsylvania - Customer Case Study

    Terry HallCommunications Manager

  • New York City Police Department - Customer Case Study

    Sergeant Claude ArmstrongCommanding Officer, Tape & Records Unit, NYPD

  • AAA Oregon/Idaho - Customer Case Study

    Melissa DonovanResources Supervisor, AAA Oregon/Idaho

  • Grange Insurance - Customer Case Study

    Craig BorensAVP, Customer Care Center

  • Trupanion Boosts Customer Service and Increases Agent Retention with CXone

    Ryan OlsonManager Contact Center Technology and Analytics
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