392 New Relic Testimonials

"If I were to start my own company tomorrow, the first thing I would do is monitor all of my applications with New Relic. I would start from the ground up using the metrics and data from the New Relic Platform to inform decisions that would really affect the business."

“Before New Relic, we had great difficulty reproducing the different behaviors, the different patterns of utilization, the user flows. Now, we can do it all.”

"Because we could isolate the root cause of any problem we came across with New Relic, we were much quicker at identifying issues and fixing them."

"Attempting to create observability of application performance using internal resources is not an efficient approach. Nor does it make sense to maintain a third-party system in our data centers. New Relic is the best cloud-based service available. It’s managed by an external company and is always improving."

"For every event, the traffic comes all at once. New Relic is very important for us to make sure we can handle the traffic without latencies or problems that impact the customer experience."

“We are very focused on ensuring no downtime and fast performance so that we can delight our customers. New Relic helps us achieve this by enabling us to automate our processes and understand—in detail—what is happening with logs, statements, and flows.”

"In every situation, New Relic helped us manage huge challenges, from unforeseen demands to launches in new countries. Operating across several verticals, such as warehouses through to retail and logistics, our technology team must have a 360-degree view of how the system is integrated and the different components of our IT stack. This is why we’ve implemented New Relic from day 0, and why we’ve managed to scale with huge success. Observability is the only way to make this possible."

“Core Web Vitals give us the perception of what the user experience on our sites is. It has a direct impact on our ability to generate revenue for the business. Fast loading times that enable customers to quickly interact with items is instrumental to enhancing the online purchase experience.”

"With New Relic, we have visibility down to the code level, with application metrics that help us be data-driven, respond to incidents immediately, and identify and resolve issues before they impact customers."

“The outcomes we’ve seen with New Relic have been great. For example, New Relic helped us detect possible issues much faster since we began using it.”

“Achieving the kind of scale associated with HealthifyMe’s rapid growth wouldn’t have been possible without New Relic. It has become a constant companion for the team as they handle growing customer volumes, and we have been able to confidently grow without affecting performance and cost.”

“I don’t want to be the gatekeeper of information. Tools like New Relic AI really help. If you’re not used to these platforms, you can get lost quickly. With New Relic, anyone can access information instantly—that’s one of the greatest virtues of New Relic AI.”

"With New Relic, we have a clear line of sight and actionable alerts. Now, our leaders see our core success metrics and how we’re improving them."

"It raised multiple challenges, mostly related to our lack of ability to understand quality and uptime in general. We had multiple observability tools, and it wasn't really telling us the story of what was happening with our systems at any one time. We were overlogging everything and it was difficult to discern what was actually wrong and what the causes of the issues were."

"Now, New Relic is used by our customer service team and others throughout the organization who haven’t previously had visibility into these metrics. They can see the outcomes of the technical processes that they depend on. That’s given them more agency with customers and in collaborating with us."