“We work with hundreds of global brands. Many of our clients demand business-grade SLAs to guarantee real-time access to data. With New Relic, we can monitor the availability of our applications and share that information with clients during service reviews, and that level of transparency strengthens our reputation as a trusted vendor.”
“New Relic gives Move operational data that actually makes sense to people in operations and enables us to maintain a two-way flow of information between groups. By creating better relationships between development and operations, we can create a better product.”
"We have a lot of services talking to one another. With New Relic we’re able to see the dependencies, both internal and external. So, for instance, if website performance is suffering because our external search service has slowed, we’re able to jump into New Relic and see the reason for this."
“If we want to service customers around the world, we need to demonstrate that we have the global reach to do so and the technical expertise to constantly improve our product without disrupting the daily business of our customers. That’s why we began migrating from our Dutch based cloud provider to AWS a little over a year ago.”
“The proactive monitoring provided by New Relic means that our DevOps teams are spending less time troubleshooting and more time on delivering software—improving the quality of our platform far quicker than they would be able to without New Relic.”
"As soon as we began using New Relic, our problem resolution time dropped significantly, and we were able to apply that savings to making development and reliability improvements."
"Many people had visions of our £1.7 billon ad sales revenue being put at risk by technical problems as we moved from the old to the new. There was a real need to build trust. This is where New Relic and its ability to allow us to instrument everything proved so crucial."
"Many tools provide a lot of technical telemetry, but New Relic can connect that with business metrics and costs."
"At Cox Automotive, we want to instrument everything in order to understand every aspect of our architecture. New Relic’s disruptive pricing model will allow our teams to experiment with new approaches to do that without breaking the budget. New Relic truly believes in innovation and has been critical in our modernization journey."
"As we’ve scaled our team to meet the growing needs of the Ancestry business, we’ve implemented many observability tools, some developed in-house, some open source. Rather than continuing to develop specialized tools, we wanted to standardize on one solution without having to worry about how much data we were logging and the associated costs. New Relic One gives us an integrated, cost-effective platform to centralize our approach to observability. Standardizing on the platform has allowed our engineers to stay better informed on what is happening on other teams, breaking down silos and resolving issues faster for higher uptime."
“The transparency that New Relic offers gives us the ability to invest in areas where we need to focus and also where we need to improve."
"We were like blind people we couldn’t see what was going on when an incident or issue occurred. But once we had New Relic, it gave us a lot of information—we could point to the exact issue that was happening at that very moment."
"New Relic's consumption pricing has been massively beneficial to ZenHub because it has saved us a lot of cost while giving our engineers access to all of our telemetry data. The value we get for the price with New Relic is unquestionable."
"The ability to have a microscopic view of each and every moving component via the New Relic dashboards and instrumentation is something which is very, very useful."
“From there, we identified that there’s a pattern to the problem – traffic had increased due to one particular merchant who had just gone live on our platform. We were able to determine that the merchant had launched a very lucrative promotion, but because of a bad integration, they ended up bombarding our systems heavily.”