392 New Relic Testimonials

“With Insights, we have all the hooks in place to tell any story that needs to be told through data and the only limitation is our creativity.”

"With New Relic, we’re alerted to any performance degradation well before it leads to downtime. New Relic has helped us to provide a much more proactive incident and preventative response. With New Relic monitoring and alerting and our defined Incident Management Process, we can quickly mobilise the team in less than 15 minutes."

"We no longer need to cobble together a few solutions in order to get full visibility into our global environment. We can consolidate everything into this one tool. Nothing else comes close to providing the level of insight we get from New Relic."

“From there, we identified that there’s a pattern to the problem – traffic had increased due to one particular merchant who had just gone live on our platform. We were able to determine that the merchant had launched a very lucrative promotion, but because of a bad integration, they ended up bombarding our systems heavily.”

"Our goal is always to be as proactive with our customers as possible, rather than having to react when they call us with issues. We want to be able to see directly if they’re experiencing slow performance and immediately determine what the issue is so we can resolve it before they have to call. New Relic does a great job of enabling us to do that."

"With end-to-end observability under the hood in New Relic, it’s been simple to instrument our applications as we move them to the cloud. Being able to grab that telemetry data and take action before issues arise or customers notice—that’s been huge."

"We selected New Relic One because it provides a unified observability platform that’s extensible with the programmability provided on the platform."

"New Relic took us from Captain Caveman to the Jetsons in terms of what we could see. We went from a couple of guns to all the devs being able to contribute if we found something. It levelled the playing field in terms of everyone being able to diagnose issues."

"Now that New Relic One is HIPAA-compliant, we can see deeply into our applications and confidently optimize our patient, provider and partner experiences across these solutions without compromising the security of our PHI."

"The mobile edge introduces complexity in application observability that, at first blush, seems insurmountable. However, by working with the Pixie team, we embedded automation and observability into the architectures that customers are using today. And by doing so, we introduced powerful insights out of the box for the developer community."

"There are a couple of metrics like page experience, core web vitals, mobile usability all of these (Google) SEO specifically demands. With New Relic in phase one of our journey, we were able to go from a ‘poor’ category on all of these core metrics to ‘good’ we went from 20 to between 96 to 100."

"When an issue comes up, we immediately look at New Relic to figure out what is happening. When I talk to stakeholders and senior management it’s like having a solid line of defence. A problem might occur at any point in time so you need to be constantly monitoring your infrastructure and applications. With New Relic, this is easily achievable."

"New Relic was very helpful and they were constantly present for any of our questions. We would have weekly or biweekly calls based on our requirements, and they would either help us physically or point us in the right direction (of who could help). So, it was quite smooth sailing overall."

"Observability is actually everything for us. Because we put all our effort into getting great content, but none of that actually matters if the product doesn’t work. Without that kind of visibility, we don’t know where the platform pain points are and we can't do big events. New Relic gives us one platform that we can look at and get a complete picture. It’s absolutely crucial."

"New Relic helps us be more data-driven by giving us a centralized place to see all of our data. We're able to integrate a lot of tools with New Relic, but we're also able to bring our product teams and engineers a lot closer together."