“New Relic won us over completely. Here, we had finally found a way to identify performance problems quickly and proactively, and then correct them. What’s more, we could also identify complications during development—which meant eliminating them before rollout.”

“The technology is important to us because it’s our product—it’s who we are as a company. Tools like New Relic help us make our software best-in-class and then keep it that way.”

“As soon as I was able to access the New Relic accounts, I started digging around, and it became clear that the platform’s built-in reporting was the culprit for at least some of the application performance issues. Thanks to New Relic, I could see which part of the code was …

"With errors inbox, we expect our MTTR to be within 15 minutes. To do that, our customer reliability team uses errors inbox to understand the error, escalate to product teams if needed, fix the issue quickly, and get the solution out the door as soon as possible. One error could …

"With respect to monitoring and troubleshooting, New Relic has been our single source of truth. Swiggy’s user base is growing into the millions and thanks to New Relic, we can track the digital experiences of our end users while analysing performance. The insight we get from New Relic is enabling …

"New Relic helped us measure chokepoints in our database and create optimisation thanks to New Relic Dashboards. We were able to reduce our virtual servers from eight to four, and bring down one of the core API response times from 450 milliseconds to under 80 milliseconds. One critical rewards point …

"With New Relic, Tokopedia is now able to achieve end-to-end observability of our platform, especially our mobile app. Engineers and managers have faster time to resolution in production issues, as well as greater visibility on how our IT stack is performing while the ability for in-depth analysis of technical issues …

"During the World Cup, we used New Relic One to help a client improve the performance of its streaming application by a factor of 64."

"With New Relic One in our tool stack, we can make sure that we’re providing reliability, stability, availability, and security for our clients, from the end-user application all the way to the backend infrastructure in the cloud."

"The results [of switching to usage-based pricing and billing] have been transformative. New Relic has essentially eliminated the barriers to their customers standardizing all their data monitoring on a single source of truth. And so far the numbers have been positive as well."

"With Errors Inbox, we are really impressed with how New Relic is offering a single place to track all the errors for the entire stack. This will really help developers to save time instead of looking and jumping through multiple tools, whether it’s cloud-based tools or whether it’s some external …

"I want to know how many users are having problems launching their course or submitting a quiz, and I want to see the data in real time. New Relic had the right tools to do that. Now we have a real-time dashboard that gives us a single pane of glass …

"As soon as I deployed New Relic Navigator, I got instant visibility into areas that needed immediate attention. The red circles popped up and on one additional click, I was able to identify some instances in testing that had no more resources."

"New Relic Lookout provided us with much needed visibility into issues and helped us narrow down correlation errors between various applications quickly."

"We’re committed to providing the best possible digital customer experience, and to do that we need observability. The team is really excited to leverage New Relic Lookout, as it provides us with clear visibility into issues."