426 New Relic Testimonials

"[New Relic] has driven our customer focus and the performance of our applications and websites to create a better online experience."

"We used to rely on customers to learn if there was an issue. Now I rely on New Relic to 'speak up' when there's a problem. The team can spend more time developing and less time watching our app. After all, that's our goal – to continually evolve our Paper Culture service, keeping it fresh, fun, and compelling."

“Milkbasket uses New Relic to gather insights into consumer team performance, which has helped us have strong response times.”

"New Relic helps us be more data-driven by giving us a centralized place to see all of our data. We're able to integrate a lot of tools with New Relic, but we're also able to bring our product teams and engineers a lot closer together."

"With errors inbox, we expect our MTTR to be within 15 minutes. To do that, our customer reliability team uses errors inbox to understand the error, escalate to product teams if needed, fix the issue quickly, and get the solution out the door as soon as possible. One error could be very bad for the customer experience, and we want every customer to have a good experience."

"With respect to monitoring and troubleshooting, New Relic has been our single source of truth. Swiggy’s user base is growing into the millions and thanks to New Relic, we can track the digital experiences of our end users while analysing performance. The insight we get from New Relic is enabling us to expand rapidly while remaining confident that we’re providing a reliable, flawless customer experience."

"New Relic helped us measure chokepoints in our database and create optimisation thanks to New Relic Dashboards. We were able to reduce our virtual servers from eight to four, and bring down one of the core API response times from 450 milliseconds to under 80 milliseconds. One critical rewards point repository was reduced from 500 milliseconds to 10 milliseconds. We were also able to manage a 25% increase in traffic."

"With New Relic, Tokopedia is now able to achieve end-to-end observability of our platform, especially our mobile app. Engineers and managers have faster time to resolution in production issues, as well as greater visibility on how our IT stack is performing while the ability for in-depth analysis of technical issues can greatly improve the usability and responsiveness of our platforms and mobile app for Indonesian users."

"During the World Cup, we used New Relic One to help a client improve the performance of its streaming application by a factor of 64."

"With New Relic One in our tool stack, we can make sure that we’re providing reliability, stability, availability, and security for our clients, from the end-user application all the way to the backend infrastructure in the cloud."

"The results [of switching to usage-based pricing and billing] have been transformative. New Relic has essentially eliminated the barriers to their customers standardizing all their data monitoring on a single source of truth. And so far the numbers have been positive as well."

"With Errors Inbox, we are really impressed with how New Relic is offering a single place to track all the errors for the entire stack. This will really help developers to save time instead of looking and jumping through multiple tools, whether it’s cloud-based tools or whether it’s some external tools for error tracking."

"I want to know how many users are having problems launching their course or submitting a quiz, and I want to see the data in real time. New Relic had the right tools to do that. Now we have a real-time dashboard that gives us a single pane of glass to see the entire customer experience across all our products."

"As soon as I deployed New Relic Navigator, I got instant visibility into areas that needed immediate attention. The red circles popped up and on one additional click, I was able to identify some instances in testing that had no more resources."

"New Relic Lookout provided us with much needed visibility into issues and helped us narrow down correlation errors between various applications quickly."