430 New Relic Testimonials

"By standardising our APM offering and making a strategic choice for New Relic, we have drastically improved our application monitoring capabilities and are able to meet our customers’ increasingly sophisticated requirements."

"I want to know how many users are having problems launching their course or submitting a quiz, and I want to see the data in real time. New Relic had the right tools to do that. Now we have a real-time dashboard that gives us a single pane of glass to see the entire customer experience across all our products."

"During an incident when an engineer has to figure out what's going on and they have multiple tools, there's a high cognitive load that we're making them do. They're having to understand not only the systems they're trying to debug, but how the systems that tell us about the systems interact with one another. They're having to correlate information. They're having to take a look at multiple screens and say something as simple as, are these all on the right time zone? Are we looking at the same information? That place is a high burden on a person. And most incidents aren't taking place when you're at your best."

"We know New Relic is a platform that can support us in the years to come. It is so vital for us to scale up our systems to serve new customers in new markets without service interruptions and with a seamless migration to serverless. These are all things that you can do only if you have a solution like New Relic to support you."

"New Relic is our main source of truth for how our application is performing in the AWS public cloud. It is allowing us to see everything that’s happening."

"New Relic gives us a safety net so that when we’re doing the deployments, we can see immediately whether there’s any particular problem with that application. There’s a lot of complexity with some of the systems and how they interact, and the developers don’t necessarily know everything about the wider areas of our infrastructure. So New Relic enables us to see the effects of what we have done and then do rollbacks and make whatever changes we need to do."

"New Relic helps us build better products and services for our global audience of scientists, researchers, and chemical science organisations. But even more than this, New Relic is helping us on our DevOps and digital transformation journey."

"We use New Relic dashboards as a pane of glass into our world, whether it’s business insights, all the way through to application and infrastructure monitoring."

“We start looking at how people are visiting the web stores in the run-up to Black Friday and Cyber Monday. We use New Relic to help us answer if there is anything we can do to make the experience better. New Relic gives us the facts as opposed to relying on a gut feeling of what’s happening.”

"New Relic is an eye-opener. There was immediate observability of how often specific functions were being called, which we hadn’t been able to see easily before."

“With our new CI/CD environment, everything that is deployed is instrumented with New Relic, which gives us a good view of how our distributed platform is performing.”

“As a result of New Relic monitoring, our developers can now see how their applications are performing from an infrastructure perspective, from an end-user perspective, and from within the application itself. A developer and a SysOps engineer can actually sit next to each other and diagnose and triage an issue.”

“After using New Relic Synthetics and New Relic Insights to drill into our data, we went from having customers in China threatening to cancel or reduce their contracts to increasing their contracts and signing renewals.”

“Our monitoring and alert system needs to be like electricity: We don’t want to have to think about it, but we want to know it’s there when the lights go out and we need to fix something. New Relic helps all of us sleep better.”

“New Relic’s detailed performance data makes it easier for us to analyze the [cloud] migration process and show progress.”