392 New Relic Testimonials

“New Relic has been instrumental in executing our technology vision for the business. Because we can now see and quantify the impact that our technology is having on our users and their experience, it has allowed us to be very prescriptive in our efforts to scale the platform, continually improve our customer experience, and innovate in new areas.”

“Migrating different geographic zones to AWS would have been a nightmare if we’d had to manually dig through logs and various data sources to figure out how much to charge each country for its AWS usage. With New Relic, it’s been easy because we can display that costing data in a single dashboard. As a result, we were able to accurately allocate usage in each zone—meeting the needs of each region while managing the business on a global scale.”

“The one word I’d use to describe New Relic is ‘visualization'."

"New Relic gave us the ability to view our systems at the transaction level and create a clear understanding of which elements weren't responding as they should be."

"Many times when you’re troubleshooting you need a very transparent system so all the teams can see the same information. With New Relic we could actually solve the transparency issue between our dev teams and other teams. New Relic shows the details and blocks between backend and frontend."

"New Relic lets us respond fast, but it is more than that; it enables us to act more directly and effectively. Our platform is very complex with so many moving parts. Sometimes, you don't know when something happens nor where to look. Finding answers would have meant diving into thousands of lines of logs, which is an almost impossible task. New Relic correlates all of the data for us and shows us clearly what the root cause is and where it is."

“Customers can expect a great experience with Chegg because New Relic gives our engineers insights on the behavior of their applications, so they can continuously improve that experience.”

“We need visibility into how the player experience is impacted by all the components that have to coordinate perfectly to make that happen.”

“If anyone is having an issue, I can quickly pinpoint where the problem is. New Relic gives me a full view of all our systems, and I don’t think I could manage without it now. Once you see the value New Relic delivers, you can’t not have it. It gives that level of confidence like no other solution.”

"In the old days, when you had a single monolithic application, it was doable to monitor it in Java Virtual Machine or elsewhere. In a microservices architecture, however, you need something that looks at how things are working between these services. New Relic provides that, delivering insights that enable us to understand wider application performance."

"With New Relic, all we have to do is support the platform to make sure it’s running. This is the strongest and most significant paradigm shift from traditional reporting and analysis tools: While those tools can do the job, they’re static rather than active. Using New Relic is like moving from an acoustic guitar to an electric guitar."

"New Relic has given us the ability to visualise information we didn't have before. We can see, step by step, what is happening within our applications and also analyse it, extract information and, most importantly, make informed decisions very quickly."

"Thanks to New Relic ,we have become more proactive—that is, our teams are becoming self-sufficient in error detection. The ability to create dashboards to communicate health information is a very good result."

"We know New Relic is a platform that can support us in the years to come. It is so vital for us to scale up our systems to serve new customers in new markets without service interruptions and with a seamless migration to serverless. These are all things that you can do only if you have a solution like New Relic to support you."

"New Relic is our main source of truth for how our application is performing in the AWS public cloud. It is allowing us to see everything that’s happening."