“With New Relic, we can detect issues in minutes, even under sudden load. For example, during a recent spike on a major customer’s storefront, we identified the service causing slowness in less than 15 minutes. New Relic gave us early insights to mitigate the impact and keep our systems stable."

"One of the most valuable things about New Relic is that it enables cross-application tracing. In a complex environment like ours, a seemingly trivial issue might bubble up and affect the user experience in an unexpectedly significant way. New Relic gives us a holistic view of those dependencies so that …

“We can’t always say definitively ‘this performance increase caused this influx in flirts,’. At the same time, We’ve seen cases where we launched a feature based purely on performance optimizations and interactions jump up a bit. We definitely use New Relic to watch those types of things.”

“As a public-facing company with a lot of history, we sometimes keep stuff around because people are still using it—even though it’s not a high enough priority to rebuild immediately. So, you end up with a sort of geological stack of languages and applications that you've got to keep alive. …

"New Relic gave us the ability to view our systems at the transaction level and create a clear understanding of which elements weren't responding as they should be."

"Many times when you’re troubleshooting you need a very transparent system so all the teams can see the same information. With New Relic we could actually solve the transparency issue between our dev teams and other teams. New Relic shows the details and blocks between backend and frontend."

"New Relic lets us respond fast, but it is more than that; it enables us to act more directly and effectively. Our platform is very complex with so many moving parts. Sometimes, you don't know when something happens nor where to look. Finding answers would have meant diving into thousands …

“Customers can expect a great experience with Chegg because New Relic gives our engineers insights on the behavior of their applications, so they can continuously improve that experience.”

“We need visibility into how the player experience is impacted by all the components that have to coordinate perfectly to make that happen.”

“If anyone is having an issue, I can quickly pinpoint where the problem is. New Relic gives me a full view of all our systems, and I don’t think I could manage without it now. Once you see the value New Relic delivers, you can’t not have it. It gives …

"In the old days, when you had a single monolithic application, it was doable to monitor it in Java Virtual Machine or elsewhere. In a microservices architecture, however, you need something that looks at how things are working between these services. New Relic provides that, delivering insights that enable us …

"With New Relic, all we have to do is support the platform to make sure it’s running. This is the strongest and most significant paradigm shift from traditional reporting and analysis tools: While those tools can do the job, they’re static rather than active. Using New Relic is like moving …

"New Relic has given us the ability to visualise information we didn't have before. We can see, step by step, what is happening within our applications and also analyse it, extract information and, most importantly, make informed decisions very quickly."

"Thanks to New Relic ,we have become more proactive—that is, our teams are becoming self-sufficient in error detection. The ability to create dashboards to communicate health information is a very good result."

"We know New Relic is a platform that can support us in the years to come. It is so vital for us to scale up our systems to serve new customers in new markets without service interruptions and with a seamless migration to serverless. These are all things that you …