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“New Relic gives Move operational data that actually makes sense to people in operations and enables us to maintain a two-way flow of information between groups. By creating better relationships between development and operations, we can create a better product.”
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"When you're building software in an agile environment, it's easy to overlook simple fixes during the initial build. New Relic pointed us to some of the blind spots that had emerged during our first few months of work. And within a few days, we'd increased our response times across the …
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“Toyota is driving its full model change from a car manufacturer towards becoming a mobility company at astounding speed. Software projects are accelerating not just within the R&D department, but at departments and teams across the whole company. There is vigorous development in not just the software for self-driving cars, …
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"Any sort of downtime is not acceptable, because our customers are extraordinarily time-pressured—we can’t tolerate an outage at the wrong time. This is why we’ve put much importance on things like rapid diagnosis ability and recovery, and why New Relic is such a vital partner."
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"Technology rollouts will tend to fail at one point or another, but the most important thing is how quickly businesses can bounce back from these failures. New Relic allowed us to identify gaps of where we could have done better, and ensured that any issues that occurred were addressed quickly."
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"If all the students were going to be in the quiz module, which is quite resource-heavy, we needed to ensure it could handle up to 2,000 simultaneous users for the online exams alone, as well as supporting other concurrent activities. We had to do a lot of load testing of …
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"With microservices, when one service is going down you need to understand exactly what and where it is impacting. New Relic give us this observability—and without it, this job would be very, very hard to do."
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"New Relic is now my No. 1 tool for incident management, both in how it helps manage every service and creates the notification channels to be directed to the actual engineer who owns the service. Fine-tuning alerts minimizes mean time to detect from five to under two minutes, due to …
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"We are committed to serve our customers with the best SLA of 99%, so we need to be able to detect our issues as soon as possible and to resolve them on the spot. That's why we have invested in New Relic to observe our applications, because it gives us …
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"From identification to fixing (the issue) probably took us about 15 minutes. Without New Relic, we would have lost that customer."
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"As we progress on our journey from on-premise to public cloud, New Relic gives us real-time performance testing of the new infrastructure and microservices we’re building to help us grow."
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“With New Relic One dashboards, we can provide our clients with insights right away; not just how their application is performing, but where to invest in their infrastructure—sharding their database or adding pods to grow vertically. We can show that information a lot more efficiently with a very low barrier …
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‘‘New Relic solved the problem within two to three minutes. We could immediately see that transactions were getting blocked in the PHP stack to the payment gateway.’’
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“We rely heavily on New Relic One to give us a snapshot view of the organization, how it’s running, how the infrastructure is running, when we need to scale, when we’re over-extended, and when we’re paying more than we should.”
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“One of the huge successes of this re-platforming—and one of the reasons we’re doubling down on our relationship with New Relic company-wide—is that now we have a big monitor displaying everything that's happening at Morningstar.com. If there’s a blip in performance, we can tell within seconds. Now we can tell …