426 New Relic Testimonials

"New Relic dashboards are a welcome addition to our monitoring wall because they’re easier to read, everything is on one page, and they’re just a lot more mature than what is currently being used.”

“The cross-application tracing capability within New Relic has been instrumental in facilitating our adoption of microservices. It lets us drill down into individual transactions as they cross service boundaries and find out exactly what’s causing issues.”

“New Relic offers exactly what our customers need in terms of monitoring. It’s cloudnative, works at scale, frees developers from the need to create their own monitoring infrastructure, and gives operating teams the information necessary to find and fix problems quickly.”

"Technology rollouts will tend to fail at one point or another, but the most important thing is how quickly businesses can bounce back from these failures. New Relic allowed us to identify gaps of where we could have done better, and ensured that any issues that occurred were addressed quickly."

"If all the students were going to be in the quiz module, which is quite resource-heavy, we needed to ensure it could handle up to 2,000 simultaneous users for the online exams alone, as well as supporting other concurrent activities. We had to do a lot of load testing of Moodle [learning management system] to see if it could cope."

"With microservices, when one service is going down you need to understand exactly what and where it is impacting. New Relic give us this observability—and without it, this job would be very, very hard to do."

"New Relic is now my No. 1 tool for incident management, both in how it helps manage every service and creates the notification channels to be directed to the actual engineer who owns the service. Fine-tuning alerts minimizes mean time to detect from five to under two minutes, due to those specific alerts from New Relic."

"We are committed to serve our customers with the best SLA of 99%, so we need to be able to detect our issues as soon as possible and to resolve them on the spot. That's why we have invested in New Relic to observe our applications, because it gives us the ability to understand what's going on with our services."

"From identification to fixing (the issue) probably took us about 15 minutes. Without New Relic, we would have lost that customer."

"As we progress on our journey from on-premise to public cloud, New Relic gives us real-time performance testing of the new infrastructure and microservices we’re building to help us grow."

“With New Relic One dashboards, we can provide our clients with insights right away; not just how their application is performing, but where to invest in their infrastructure—sharding their database or adding pods to grow vertically. We can show that information a lot more efficiently with a very low barrier of entry.”

‘‘New Relic solved the problem within two to three minutes. We could immediately see that transactions were getting blocked in the PHP stack to the payment gateway.’’

“We rely heavily on New Relic One to give us a snapshot view of the organization, how it’s running, how the infrastructure is running, when we need to scale, when we’re over-extended, and when we’re paying more than we should.”

“One of the huge successes of this re-platforming—and one of the reasons we’re doubling down on our relationship with New Relic company-wide—is that now we have a big monitor displaying everything that's happening at Morningstar.com. If there’s a blip in performance, we can tell within seconds. Now we can tell immediately when the ground starts to shift.”

“As a public-facing company with a lot of history, we sometimes keep stuff around because people are still using it—even though it’s not a high enough priority to rebuild immediately. So, you end up with a sort of geological stack of languages and applications that you've got to keep alive. AWS Lambda became the glue that pulls all this stuff together.”