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"From my point of view, this was a success story. Netigate brings the tool competence alongside a team of intelligent people with a market research background who can evaluate the feedback in detail. Working with Netigate was extremely pleasant and professional, and the focus is always on offering added value."
"A home is a big part of one’s everyday life and so it is important that everything works. Despite good local knowledge, customer feedback is extremely important, as it helps us to see things that we ourselves may not see. If we do not measure and follow up on what our tenants think, we can not act on it and get better. I would say that it is very important for the real estate industry to work with feedback and data."
Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer feedback and put it into the hands of those who can act on it. Using Customer Satisfaction Score, Customer Effort Score, and the Net Promoter System - a single question and an open-ended comment box - Delighted helps companies align customers’ needs with business growth, monitor the voice of the customer over time, and keep customers coming back. Bose, Target, Uber and other beloved brands of all sizes trust Delighted to collect, distribute and analyze feedback to create more delightful customer experiences.
GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
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