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Netigate Testimonials

  • "I would absolutely recommend Netigate. The platform is user-friendly and the possibilities are basically endless. We get exactly what we are looking for as an organisation. When we need additional help with the analysis of reports, we get professional help from Netigate’s experts."

  • “Especially for the establishment of our product test community, Netigate was essential.”

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  • Reference Rating
    4.7 / 5.0
    Customer References61 total
    About

    Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. See your data in your CRM software and set automation based on the scores & feedback. Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard.

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    4.7 / 5.0
    Customer References31 total
    About

    Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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    4.7 / 5.0
    Customer References19 total
    About

    SightMill platform allows you to deliver Net Promoter Score (NPS) surveys on your website, via email, and via mobile at live events. The software provides sophisticated analysis tools, integration with third-party software and smart automation workflow to ensure your teams get feedback and respond effectively. They use the Net Promoter Score framework to help you drive better understanding of customer needs - through improved customer service and great product development.

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