“I assume people ignore emails, but I know people engage with Herbie. In 2020, every single employee had to become a Zoom, Teams, and Slack expert overnight. The first communication we sent was about how to work from home effectively, explaining how to run a good meeting on Teams and …

“Let’s be honest—no one likes filling out forms. When you’re requesting a new laptop, you’d much rather have a bot just show you pictures of laptops and pick the one you want, instead of tracking down the right document and completing the whole thing manually. So being able to handle …

“If you’re blocked from doing important work for five days, you’ll find a creative — and likely insecure — workaround. You should be getting a solution in four hours. Maximum. Armed with these analytics, I can prioritize security processes that don’t frustrate employees. I’m now able to show our Infrastructure …

“Hearo has actually raised the bar for human agents. Our employees now expect faster resolutions than ever before.”

“Our frontline workers—they’re working a lot of hours. The hospitals are full. If it isn’t easy to solve a problem, it’s just instant frustration. We want to be able to solve their issues immediately, on first contact, regardless of the support channel.”

“The pandemic has completely changed how we work. We’ve learned that making it easier to get help is the key to supporting the diverse workforce we have now.”

"With Moveworks the results were immediate. We had a delightful user experience and improved productivity across the company within the first few days of rolling it out, not weeks or months later. Moveworks is a rare breed of technology that immediately provides value back that we can invest in other …

“One of the things that really helped us through planning, soft launch, and launch is how strong the Moveworks customer experience team is. And they continue to help us today. They’re bright, down to earth, and honest.”

“We recognize that the world has fundamentally changed since 2020. Exceeding employees’ expectations is a never-ending journey. As loanDepot, and FinTech as a whole, continues to evolve — we need tools that can keep up. Moveworks will help loanDepot grow.”

“This is a watershed moment for employee experience. For decades, work has been done in basically the same way. But now with Moveworks, AI gives us the opportunity to get ahead of problems, make changes practically overnight, and see impact as it happens.”

“With Moveworks, we can provide the same high-quality support to every employee, no matter which languages they speak. The bot gives our people 24/7 help in their native language, conversationally. Now, they can get support right away, without us needing localized service desks all over the world.”

“Slack is already where employees spend most of their time, whether they’re sharing updates, accessing resources, or just talking to each other. IT support shouldn’t be any different— that’s where Moveworks comes in.”

"I’m using EXI to understand where the problems are across my organization. Do we have problems in Sales that don't manifest themselves in Marketing? Do we have remote employees struggling with problems that in-office employees don't have right now? I'm blind to those things. EXI will help us better focus …

“Moveworks’ Customer Success team always leans in when I describe an opportunity. Every interaction with Moveworks makes me feel like I’ve planted a seed that will grow and make the platform more powerful.”

“In terms of the experience for employees, there’s nothing even close to Moveworks. It’s the best, period.”