61 Moveworks Testimonials

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  • “We’ve had our eye on AI and ML for some time, and Moveworks is the first service that actually improves IT service delivery— delivers the right resolution faster— while reducing costs.”

  • “Deploying Moveworks in our governed cloud allowed us to move forward securely. Moveworks segregated Leidos data in a way so that we can still benefit from advanced AI without compromising security.”

  • “You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

  • “Moveworks does more than save time—it’s also changed our team’s mindset about AI in general. We’ve started asking if we can transform other business processes in the same way that Moveworks has transformed IT support.”

  • “Hearo has actually raised the bar for human agents. Our employees now expect faster resolutions than ever before.”

  • "Within 8 weeks we had the platform integrated, deployed and resolving IT issues. We’ve seen some great early results, and we are already starting to look beyond IT, to other service delivery departments, to extend AI to them."

  • “When we first evaluated Moveworks, we were immediately intrigued by the possibilities, and we set our goals high. Just two months after deploying the bot, we were able to reduce managed service support costs, while also improving the employee experience.”

  • “When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

  • “Out-of-the-box AI accelerates our ability to proactively resolve tickets.”

  • “The most visible part of what an IT organization does is support. You could have 700 amazing applications, and your employees won’t care if they can’t get their issues resolved and their devices to work.”

  • “Moveworks has reduced our IT service costs by over one million dollars per year. It definitely pays for itself — and then some.”

  • “Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.”

  • “Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”

  • “We’re a team of innovators who believe in empowering our workforce to reach their full potential. By embracing AI and digital transformation, we’re driving efficiency and innovation, as well as elevating the employee experience. As a result, we’re setting ourselves up for success now and in the years ahead, and …

  • “Choosing Moveworks was a no-brainer. It’s incredible that the AI handles the majority of employee requests so seamlessly, allowing us to focus on growth.”