61 Moveworks Testimonials

“One of the things that really helped us through planning, soft launch, and launch is how strong the Moveworks customer experience team is. And they continue to help us today. They’re bright, down to earth, and honest.”

"At Unity Technologies we pride ourselves on making creation possible for anyone, but with that comes a complex and distributed IT ecosystem. Moveworks provided us the ability to automate the resolution of IT issues before they reach an IT employee. This allows us to scale independent of the size of the team. We really think Moveworks is the future of IT support."

“Deploying Moveworks in our governed cloud allowed us to move forward securely. Moveworks segregated Leidos data in a way so that we can still benefit from advanced AI without compromising security.”

“As a public utility, it’s important to have our service up and running all the time, and with Moveworks we’ve been able to do that.”

"Within 8 weeks we had the platform integrated, deployed and resolving IT issues. We’ve seen some great early results, and we are already starting to look beyond IT, to other service delivery departments, to extend AI to them."

“When we first evaluated Moveworks, we were immediately intrigued by the possibilities, and we set our goals high. Just two months after deploying the bot, we were able to reduce managed service support costs, while also improving the employee experience.”

“With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

“Our goal with Moveworks was to make the entry point for support a natural conversation. So far, the results have been extremely positive. Our employees are now going directly to the bot to get help in real time.”

“Moveworks does more than save time—it’s also changed our team’s mindset about AI in general. We’ve started asking if we can transform other business processes in the same way that Moveworks has transformed IT support.”

“Hearo has actually raised the bar for human agents. Our employees now expect faster resolutions than ever before.”

"Digital transformation requires more than just new technology. To actually change how people work, we realized we needed to focus on shifting employees’ behavior. That’s where Moveworks has been critical: The AI helps employees interact with the tools that are transforming our company."

“We’re delivering frustration-free experiences that keep employees productive. As generative AI capabilities rapidly advance, our partnership with Moveworks will be crucial for continuing to lead in leveraging these powerful models to transform service delivery across Leidos and for our federal customers.”

"Looking ahead, generative AI will only continue to reshape how modern enterprises like Leidos deliver world-class service and support. We’re excited to double down on this transformative technology alongside an AI partner like Moveworks."