61 Moveworks Testimonials

“If you’re blocked from doing important work for five days, you’ll find a creative — and likely insecure — workaround. You should be getting a solution in four hours. Maximum. Armed with these analytics, I can prioritize security processes that don’t frustrate employees. I’m now able to show our Infrastructure team in detail how standard operations are causing massive employee pain so that we can work together to adjust and solve the problem.”

“We’re delivering frustration-free experiences that keep employees productive. As generative AI capabilities rapidly advance, our partnership with Moveworks will be crucial for continuing to lead in leveraging these powerful models to transform service delivery across Leidos and for our federal customers.”

“We’re growing at 30% a year, and new hires are under pressure to deliver from day one, so we strive to help them within the hour. Maintaining this kind of whiteglove support is expensive if you’re forced to grow your helpdesk staff at the same rate as the rest of the company. With Moveworks, we can decouple IT headcount growth from the organization’s overall growth.”

“Sheldon lets us deliver personalized support at scale. It considers who I am, where I live, and what I do—every time it responds.”

“Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.”

“Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”

“We’re a team of innovators who believe in empowering our workforce to reach their full potential. By embracing AI and digital transformation, we’re driving efficiency and innovation, as well as elevating the employee experience. As a result, we’re setting ourselves up for success now and in the years ahead, and Moveworks is at the forefront of this exciting journey.”

“Out-of-the-box AI accelerates our ability to proactively resolve tickets.”

"This is the first conversational AI platform that focuses on the IT service desk. I don’t have to teach it anything, I don’t have to do any scripting, and I don’t need a team of people to create dialogue flows. That part itself is huge: it’s true plug-andplay machine learning.”

“You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

“In my opinion, it was one of the most successful Day 1s we’ve ever had. 1.Bot has become our employee’s new habit.”

“When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

“There has been a tremendous digital transition in healthcare. Everything was paper records. And now, the paper days are gone. This evolution created new challenges for IT, but with Moveworks, Luminis Health has met them head-on and found new opportunities to innovate and automate. I’m very proud of what we’ve done, working together side-by-side.”