61 Moveworks Testimonials

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  • "Digital transformation requires more than just new technology. To actually change how people work, we realized we needed to focus on shifting employees’ behavior. That’s where Moveworks has been critical: The AI helps employees interact with the tools that are transforming our company."

  • “Our goal with Moveworks was to make the entry point for support a natural conversation. So far, the results have been extremely positive. Our employees are now going directly to the bot to get help in real time.”

  • “Deploying Moveworks in our governed cloud allowed us to move forward securely. Moveworks segregated Leidos data in a way so that we can still benefit from advanced AI without compromising security.”

  • “We’re growing at 30% a year, and new hires are under pressure to deliver from day one, so we strive to help them within the hour. Maintaining this kind of whiteglove support is expensive if you’re forced to grow your helpdesk staff at the same rate as the rest of …

  • "Be careful about only engaging in that race to the bottom on costs, because you might win."

  • "I’m using EXI to understand where the problems are across my organization. Do we have problems in Sales that don't manifest themselves in Marketing? Do we have remote employees struggling with problems that in-office employees don't have right now? I'm blind to those things. EXI will help us better focus …

  • “Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.”

  • “Employees know they can get quick answers with Moveworks, which means I spend less time troubleshooting.”

  • “The Medallia AI agent, powered by Moveworks, provides our employees a spectacular employee experience 24/7 and is our first form of global support for employees. Today, this AI is addressing a third of our service tickets with an average resolution time of less than 5 minutes and a NPS equivalent …

  • “My team focuses on getting ahead of systemic challenges that our company faces. Automated systems are key to solving problems for our fellow coworkers.”

  • “With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

  • "With natural language understanding, Moveworks can point every employee to the right solution, whether that’s an account unlock or a knowledge base article. People are used to self-service, and Moveworks’ AI makes it possible for everyone to solve their own issues."

  • “We’re delivering frustration-free experiences that keep employees productive. As generative AI capabilities rapidly advance, our partnership with Moveworks will be crucial for continuing to lead in leveraging these powerful models to transform service delivery across Leidos and for our federal customers.”

  • "Looking ahead, generative AI will only continue to reshape how modern enterprises like Leidos deliver world-class service and support. We’re excited to double down on this transformative technology alongside an AI partner like Moveworks."

  • “Choosing Moveworks was a no-brainer. It’s incredible that the AI handles the majority of employee requests so seamlessly, allowing us to focus on growth.”