61 Moveworks Testimonials

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  • “When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

  • “Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.”

  • "This is the first conversational AI platform that focuses on the IT service desk. I don’t have to teach it anything, I don’t have to do any scripting, and I don’t need a team of people to create dialogue flows. That part itself is huge: it’s true plug-andplay machine learning.”

  • “In my opinion, it was one of the most successful Day 1s we’ve ever had. 1.Bot has become our employee’s new habit.”

  • “Moveworks’ Customer Success team always leans in when I describe an opportunity. Every interaction with Moveworks makes me feel like I’ve planted a seed that will grow and make the platform more powerful.”

  • “In terms of the experience for employees, there’s nothing even close to Moveworks. It’s the best, period.”

  • “Sheldon lets us deliver personalized support at scale. It considers who I am, where I live, and what I do—every time it responds.”

  • "At Unity Technologies we pride ourselves on making creation possible for anyone, but with that comes a complex and distributed IT ecosystem. Moveworks provided us the ability to automate the resolution of IT issues before they reach an IT employee. This allows us to scale independent of the size of the …

  • “The other chatbots we evaluated required our team to manually build dialogs and forced users to talk in a very specific way to get a response. But Moveworks understands that users talk differently about the same issues. It’s an out-of-the-box solution that can already grasp the variations in IT speak.”

  • “Moveworks provides performance data to quickly identify gaps in our operations—what to fix and what to prioritize. By seeing how employees engage with IT, we have the information to better address their needs.”

  • "Within 8 weeks we had the platform integrated, deployed and resolving IT issues. We’ve seen some great early results, and we are already starting to look beyond IT, to other service delivery departments, to extend AI to them."

  • “When we first evaluated Moveworks, we were immediately intrigued by the possibilities, and we set our goals high. Just two months after deploying the bot, we were able to reduce managed service support costs, while also improving the employee experience.”

  • “We’re delivering frustration-free experiences that keep employees productive. As generative AI capabilities rapidly advance, our partnership with Moveworks will be crucial for continuing to lead in leveraging these powerful models to transform service delivery across Leidos and for our federal customers.”

  • "Looking ahead, generative AI will only continue to reshape how modern enterprises like Leidos deliver world-class service and support. We’re excited to double down on this transformative technology alongside an AI partner like Moveworks."

  • “Deploying Moveworks in our governed cloud allowed us to move forward securely. Moveworks segregated Leidos data in a way so that we can still benefit from advanced AI without compromising security.”