“We’ve had our eye on AI and ML for some time, and Moveworks is the first service that actually improves IT service delivery— delivers the right resolution faster— while reducing costs.”

“Deploying Moveworks in our governed cloud allowed us to move forward securely. Moveworks segregated Leidos data in a way so that we can still benefit from advanced AI without compromising security.”

“You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

“This is a watershed moment for employee experience. For decades, work has been done in basically the same way. But now with Moveworks, AI gives us the opportunity to get ahead of problems, make changes practically overnight, and see impact as it happens.”

“With Moveworks, we can provide the same high-quality support to every employee, no matter which languages they speak. The bot gives our people 24/7 help in their native language, conversationally. Now, they can get support right away, without us needing localized service desks all over the world.”

“If you’re blocked from doing important work for five days, you’ll find a creative — and likely insecure — workaround. You should be getting a solution in four hours. Maximum. Armed with these analytics, I can prioritize security processes that don’t frustrate employees. I’m now able to show our Infrastructure …

"Within 8 weeks we had the platform integrated, deployed and resolving IT issues. We’ve seen some great early results, and we are already starting to look beyond IT, to other service delivery departments, to extend AI to them."

“When we first evaluated Moveworks, we were immediately intrigued by the possibilities, and we set our goals high. Just two months after deploying the bot, we were able to reduce managed service support costs, while also improving the employee experience.”

“When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

“Moveworks elevates messaging platforms from being just communications tools to being a place where employees go to take actions in all kinds of enterprise systems.”

"At Unity Technologies we pride ourselves on making creation possible for anyone, but with that comes a complex and distributed IT ecosystem. Moveworks provided us the ability to automate the resolution of IT issues before they reach an IT employee. This allows us to scale independent of the size of the …

“The other chatbots we evaluated required our team to manually build dialogs and forced users to talk in a very specific way to get a response. But Moveworks understands that users talk differently about the same issues. It’s an out-of-the-box solution that can already grasp the variations in IT speak.”

“Moveworks provides performance data to quickly identify gaps in our operations—what to fix and what to prioritize. By seeing how employees engage with IT, we have the information to better address their needs.”

“Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.”

“Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”