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“Moveworks does more than save time—it’s also changed our team’s mindset about AI in general. We’ve started asking if we can transform other business processes in the same way that Moveworks has transformed IT support.”
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"This is the first conversational AI platform that focuses on the IT service desk. I don’t have to teach it anything, I don’t have to do any scripting, and I don’t need a team of people to create dialogue flows. That part itself is huge: it’s true plug-andplay machine learning.”
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“The most visible part of what an IT organization does is support. You could have 700 amazing applications, and your employees won’t care if they can’t get their issues resolved and their devices to work.”
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“The other chatbots we evaluated required our team to manually build dialogs and forced users to talk in a very specific way to get a response. But Moveworks understands that users talk differently about the same issues. It’s an out-of-the-box solution that can already grasp the variations in IT speak.”
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“Moveworks provides performance data to quickly identify gaps in our operations—what to fix and what to prioritize. By seeing how employees engage with IT, we have the information to better address their needs.”
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“Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.”
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“Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”
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“We’re a team of innovators who believe in empowering our workforce to reach their full potential. By embracing AI and digital transformation, we’re driving efficiency and innovation, as well as elevating the employee experience. As a result, we’re setting ourselves up for success now and in the years ahead, and …
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“There are a lot of companies that claim they do machine learning and artificial intelligence (AI), but most are either creating generic toolkits or using it to enhance old technology. Moveworks is very focused on applying machine learning and AI to solve common issues facing enterprise IT management. They are …
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“Out-of-the-box AI accelerates our ability to proactively resolve tickets.”
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“Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.”
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“Employees know they can get quick answers with Moveworks, which means I spend less time troubleshooting.”
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“We recognize that the world has fundamentally changed since 2020. Exceeding employees’ expectations is a never-ending journey. As loanDepot, and FinTech as a whole, continues to evolve — we need tools that can keep up. Moveworks will help loanDepot grow.”
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“This is a watershed moment for employee experience. For decades, work has been done in basically the same way. But now with Moveworks, AI gives us the opportunity to get ahead of problems, make changes practically overnight, and see impact as it happens.”
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“With Moveworks, we can provide the same high-quality support to every employee, no matter which languages they speak. The bot gives our people 24/7 help in their native language, conversationally. Now, they can get support right away, without us needing localized service desks all over the world.”