61 Moveworks Testimonials

“We’re delivering frustration-free experiences that keep employees productive. As generative AI capabilities rapidly advance, our partnership with Moveworks will be crucial for continuing to lead in leveraging these powerful models to transform service delivery across Leidos and for our federal customers.”

“Slack is already where employees spend most of their time, whether they’re sharing updates, accessing resources, or just talking to each other. IT support shouldn’t be any different— that’s where Moveworks comes in.”

“In terms of the experience for employees, there’s nothing even close to Moveworks. It’s the best, period.”

“Moveworks’ Customer Success team always leans in when I describe an opportunity. Every interaction with Moveworks makes me feel like I’ve planted a seed that will grow and make the platform more powerful.”

“Sheldon lets us deliver personalized support at scale. It considers who I am, where I live, and what I do—every time it responds.”

“We’ve always been email first, always phone a friend first. But Moveworks makes communication personalized. My team can make every message pointed, clear, concise, and actionable with CEVA. One great use case we had was around license management. CEVA sent a simple message asking Adobe Acrobat Professional license owners if they still require access with quick buttons to respond with. This one comm resulted in us reclaiming 1,000 licenses, saving us $55,000 in only 14 days. Driving action with comms like this is one of the biggest of CEVA’s accomplishments. So much that other teams see the value of using Moveworks to engage our employees.”

“As a public utility, it’s important to have our service up and running all the time, and with Moveworks we’ve been able to do that.”

“With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

“When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

"This is the first conversational AI platform that focuses on the IT service desk. I don’t have to teach it anything, I don’t have to do any scripting, and I don’t need a team of people to create dialogue flows. That part itself is huge: it’s true plug-andplay machine learning.”

“You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

“In my opinion, it was one of the most successful Day 1s we’ve ever had. 1.Bot has become our employee’s new habit.”

"We experienced an impressive adoption rate of 30% within the first month, which is a testament to our employees’ appetite for increased interaction. The numbers were truly astounding, and we attribute this success to meeting our users where they are and providing a service that they needed."

“We recognize that the world has fundamentally changed since 2020. Exceeding employees’ expectations is a never-ending journey. As loanDepot, and FinTech as a whole, continues to evolve — we need tools that can keep up. Moveworks will help loanDepot grow.”

“Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.”