“Slack is already where employees spend most of their time, whether they’re sharing updates, accessing resources, or just talking to each other. IT support shouldn’t be any different— that’s where Moveworks comes in.”

“We’re growing at 30% a year, and new hires are under pressure to deliver from day one, so we strive to help them within the hour. Maintaining this kind of whiteglove support is expensive if you’re forced to grow your helpdesk staff at the same rate as the rest of …

“Moveworks has reduced the average time to close issues by an entire business day. Over thousands of issues, that’s freed up our teams for higher priorities.”

"Digital transformation requires more than just new technology. To actually change how people work, we realized we needed to focus on shifting employees’ behavior. That’s where Moveworks has been critical: The AI helps employees interact with the tools that are transforming our company."

“Moveworks elevates messaging platforms from being just communications tools to being a place where employees go to take actions in all kinds of enterprise systems.”

“There are a lot of companies that claim they do machine learning and artificial intelligence (AI), but most are either creating generic toolkits or using it to enhance old technology. Moveworks is very focused on applying machine learning and AI to solve common issues facing enterprise IT management. They are …

“With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

“As a CIO, I have to focus on making IT operations more efficient. At the same time, I have to create an amazing employee experience that is intuitive and frictionless, which helps us attract and retain the best talent in the industry. Moveworks enables us to do both simultaneously."

"Within 8 weeks we had the platform integrated, deployed and resolving IT issues. We’ve seen some great early results, and we are already starting to look beyond IT, to other service delivery departments, to extend AI to them."

“When we first evaluated Moveworks, we were immediately intrigued by the possibilities, and we set our goals high. Just two months after deploying the bot, we were able to reduce managed service support costs, while also improving the employee experience.”

“When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

“Choosing Moveworks was a no-brainer. It’s incredible that the AI handles the majority of employee requests so seamlessly, allowing us to focus on growth.”

"This is the first conversational AI platform that focuses on the IT service desk. I don’t have to teach it anything, I don’t have to do any scripting, and I don’t need a team of people to create dialogue flows. That part itself is huge: it’s true plug-andplay machine learning.”

“You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

“In my opinion, it was one of the most successful Day 1s we’ve ever had. 1.Bot has become our employee’s new habit.”