61 Moveworks Testimonials

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  • “Out-of-the-box AI accelerates our ability to proactively resolve tickets.”

  • “The pandemic has completely changed how we work. We’ve learned that making it easier to get help is the key to supporting the diverse workforce we have now.”

  • “Our goal with Moveworks was to make the entry point for support a natural conversation. So far, the results have been extremely positive. Our employees are now going directly to the bot to get help in real time.”

  • "With natural language understanding, Moveworks can point every employee to the right solution, whether that’s an account unlock or a knowledge base article. People are used to self-service, and Moveworks’ AI makes it possible for everyone to solve their own issues."

  • “We recognize that the world has fundamentally changed since 2020. Exceeding employees’ expectations is a never-ending journey. As loanDepot, and FinTech as a whole, continues to evolve — we need tools that can keep up. Moveworks will help loanDepot grow.”

  • “This is a watershed moment for employee experience. For decades, work has been done in basically the same way. But now with Moveworks, AI gives us the opportunity to get ahead of problems, make changes practically overnight, and see impact as it happens.”

  • “With Moveworks, we can provide the same high-quality support to every employee, no matter which languages they speak. The bot gives our people 24/7 help in their native language, conversationally. Now, they can get support right away, without us needing localized service desks all over the world.”

  • “If you’re blocked from doing important work for five days, you’ll find a creative — and likely insecure — workaround. You should be getting a solution in four hours. Maximum. Armed with these analytics, I can prioritize security processes that don’t frustrate employees. I’m now able to show our Infrastructure …

  • “Slack is already where employees spend most of their time, whether they’re sharing updates, accessing resources, or just talking to each other. IT support shouldn’t be any different— that’s where Moveworks comes in.”

  • “Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.”

  • “Employees know they can get quick answers with Moveworks, which means I spend less time troubleshooting.”

  • “With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

  • “As a CIO, I have to focus on making IT operations more efficient. At the same time, I have to create an amazing employee experience that is intuitive and frictionless, which helps us attract and retain the best talent in the industry. Moveworks enables us to do both simultaneously."

  • “When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”

  • “There are a lot of companies that claim they do machine learning and artificial intelligence (AI), but most are either creating generic toolkits or using it to enhance old technology. Moveworks is very focused on applying machine learning and AI to solve common issues facing enterprise IT management. They are …