61 Moveworks Testimonials

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  • “Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”

  • “You don’t have to have a huge team to implement it or worry about a long learning curve. It’s all implemented by Moveworks, and it’s done quickly and easily.”

  • “In terms of the experience for employees, there’s nothing even close to Moveworks. It’s the best, period.”

  • “Without Moveworks, we would’ve had to triple our L1 workforce. There’s no comparison to what a human agent can do.”

  • “Having a chat-based interface was crucial as we globalized our helpdesk. With Vic, we’ve completely eliminated the waiting, friction, and language barriers that come with asking for help over the phone. We’ve actually shut down phone support because users prefer going to Vic.”

  • “Moveworks elevates messaging platforms from being just communications tools to being a place where employees go to take actions in all kinds of enterprise systems.”

  • "With Moveworks the results were immediate. We had a delightful user experience and improved productivity across the company within the first few days of rolling it out, not weeks or months later. Moveworks is a rare breed of technology that immediately provides value back that we can invest in other …

  • “One of the things that really helped us through planning, soft launch, and launch is how strong the Moveworks customer experience team is. And they continue to help us today. They’re bright, down to earth, and honest.”

  • “We’ve always been email first, always phone a friend first. But Moveworks makes communication personalized. My team can make every message pointed, clear, concise, and actionable with CEVA. One great use case we had was around license management. CEVA sent a simple message asking Adobe Acrobat Professional license owners if …

  • “As a public utility, it’s important to have our service up and running all the time, and with Moveworks we’ve been able to do that.”

  • “The Medallia AI agent, powered by Moveworks, provides our employees a spectacular employee experience 24/7 and is our first form of global support for employees. Today, this AI is addressing a third of our service tickets with an average resolution time of less than 5 minutes and a NPS equivalent …

  • “My team focuses on getting ahead of systemic challenges that our company faces. Automated systems are key to solving problems for our fellow coworkers.”

  • “With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

  • "With natural language understanding, Moveworks can point every employee to the right solution, whether that’s an account unlock or a knowledge base article. People are used to self-service, and Moveworks’ AI makes it possible for everyone to solve their own issues."

  • “This is a watershed moment for employee experience. For decades, work has been done in basically the same way. But now with Moveworks, AI gives us the opportunity to get ahead of problems, make changes practically overnight, and see impact as it happens.”