61 Moveworks Testimonials

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  • "We experienced an impressive adoption rate of 30% within the first month, which is a testament to our employees’ appetite for increased interaction. The numbers were truly astounding, and we attribute this success to meeting our users where they are and providing a service that they needed."

  • “There are a lot of companies that claim they do machine learning and artificial intelligence (AI), but most are either creating generic toolkits or using it to enhance old technology. Moveworks is very focused on applying machine learning and AI to solve common issues facing enterprise IT management. They are …

  • “With more than 50 use cases live in production, I can say with confidence that agentic AI has arrived. With the Moveworks Copilot, the possibilities are limitless!”

  • “Our frontline workers—they’re working a lot of hours. The hospitals are full. If it isn’t easy to solve a problem, it’s just instant frustration. We want to be able to solve their issues immediately, on first contact, regardless of the support channel.”

  • “The pandemic has completely changed how we work. We’ve learned that making it easier to get help is the key to supporting the diverse workforce we have now.”

  • "With natural language understanding, Moveworks can point every employee to the right solution, whether that’s an account unlock or a knowledge base article. People are used to self-service, and Moveworks’ AI makes it possible for everyone to solve their own issues."

  • “There has been a tremendous digital transition in healthcare. Everything was paper records. And now, the paper days are gone. This evolution created new challenges for IT, but with Moveworks, Luminis Health has met them head-on and found new opportunities to innovate and automate. I’m very proud of what we’ve …

  • “Choosing Moveworks was a no-brainer. It’s incredible that the AI handles the majority of employee requests so seamlessly, allowing us to focus on growth.”

  • “Slack is already where employees spend most of their time, whether they’re sharing updates, accessing resources, or just talking to each other. IT support shouldn’t be any different— that’s where Moveworks comes in.”

  • "Digital transformation requires more than just new technology. To actually change how people work, we realized we needed to focus on shifting employees’ behavior. That’s where Moveworks has been critical: The AI helps employees interact with the tools that are transforming our company."

  • “Out-of-the-box AI accelerates our ability to proactively resolve tickets.”

  • "I’m using EXI to understand where the problems are across my organization. Do we have problems in Sales that don't manifest themselves in Marketing? Do we have remote employees struggling with problems that in-office employees don't have right now? I'm blind to those things. EXI will help us better focus …

  • “Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.”

  • “Moveworks solved enterprise AI and tackles challenges other solutions simply can’t touch. The technology is impressively sophisticated and best of all, we don’t need to dedicate a team of developers to make it work.”

  • “We’re a team of innovators who believe in empowering our workforce to reach their full potential. By embracing AI and digital transformation, we’re driving efficiency and innovation, as well as elevating the employee experience. As a result, we’re setting ourselves up for success now and in the years ahead, and …