"With Dynamics 365, we’re providing our teams with a consistent user interface that’s familiar and easy to use."
"Our total IT overhaul imparted a speed of response and cohesion that transformed our quality of service to customers and created new revenue opportunities."
"The most significant change that CRM has brought is new visibility into our sales pipeline as well as the tools to properly manage the pipeline and convert it to forecastable opportunities."
"Kotahi was an Office user for a long time, but the tipping point for us to wholeheartedly commit to Microsoft solutions was when we decided to migrate all of our technology to Azure. We’ve had a really good relationship with Microsoft around the cloud. We know Microsoft is in it with us for the long haul. Microsoft keeps us informed on updates and developments. They let us know how to save costs and make better use of the platform. So, we continue to tweak, change, adjust, and sometimes restructure our technology to make the most of Azure. We have put a lot of effort into that over the past three years. We still have work to do, but we’re in a good place."
"We can now provide forecasting outputs to our own staff and customers to help them do their job more effectively in minutes, rather than weeks. This simply wouldn’t have been possible without Azure."
“We chose Dynamics 365 for Sales and LinkedIn Sales Navigator because of their agility and scalability. They also matched the regulatory and security mandates our organization needs to fulfill."
"Our average conversion rate is about 40%. With this solution, there is an improvement potential of 15% to 20%, which would increase the overall conversion rate to 55% or 60% on average."
"By integrating Adobe Experience Manager Forms with Microsoft Dynamics 365 Sales, we gain full visibility into our digital marketing efforts, so we know which campaigns drive leads and which leads turn into memberships or other sources of revenue."
"[Business Central helps] the Weeks Roses team turn data into information and information into knowledge. Visibility is key to that organization."
"When we started our journey, we looked for opportunities to put technology into the hands of our people. We now look for experiential opportunities in everything we do. We launched Microsoft Teams a little over a year ago. That provided us with an instant community. People create their own teams around projects and forums. Company-wide announcements now go on Teams as we focus on reducing emails. Kotahi Team has become our community hub which also provides a document landing platform for policies, goals, and Kotahi Hauora, which is our well-being programme. It allows our employees a direct line of sight to company strategy."
"I needed a company that could meet my needs as a customer to fulfill setting up Business Central and leading us going forward."
"We are looking at a number of different improvements moving forward. Dynamics 365 will be the bedrock of these. We wouldn’t have been able to make these improvements without changing our ERP. Sysco’s support and expertise in meeting our deadline has been phenomenal."
"Everything about this solution ups our game: the intelligence, the efficiencies, the scalability, the collaborative tools they all work so well together."
“First there’s the obvious benefit that Alpha Travel has automated and structured its existing operation. The team has a single platform where they can access data, harness business intelligence, and automate reports. This has reduced manual errors and the time it takes to correct them, thus freeing up the team to either sell more or provide even better customer service.”
"With Microsoft Dynamics 365, we succeeded in decentralizing our tasks and making them mobile."