2339 Microsoft Dynamics 365 Testimonials

"Our average deal size has increased by 700 percent. Our business has grown by 200 percent, and we are expecting 400 percent over the next year."

"We brought in ice knowing we could connect with our CRM. Building something that truly integrated the CRM and contact center sounded nice in theory but it is even better in practice."

"After running detailed comparisons among various CRM options available in the market, we felt that Microsoft Dynamics 365 was the most suitable solution for us ,We identified user-friendliness, flexibility and scalability, among the features of the application that could add significant value to the business."

“Now, all calls are transferred via a third-party tool integrated with Dynamics 365 Customer Service to call center representatives who can see the caller’s name, investigate the nature of the call, and assign the case to the relevant service administrator in the appropriate location."

"Training new talent in the field of AI is absolutely crucial, as these technologies will have a huge impact on many sectors in the near future.In healthcare, for instance, AI can detect weak signals that humans are incapable of perceiving. AI can even save lives by speeding up diagnostics, reducing medical errors, and boosting production rates. Very soon, AI will be a vital ally, allowing humans to improve efficiency and provide better care."

"The return on investment we've started to see through Dynamics 365 means we're now considering extending these tools with advanced analytics and other capabilities."

"Going with Microsoft products made sense because they work seamlessly with our connected applications. It's empowering us as a business."

“We’ll use Dynamics 365 to provide full transparency across our resource base, so we can see what everyone is doing, determine project profitability, and make adjustments to our services based on that data."

“Working with the suite of collaboration tools from Microsoft, including Office 365, Teams and Microsoft Dynamics is helping to keep a dispersed workforce in high communication.”

“We met Cincom at a Microsoft User Group Conference while we were looking at how a new tool would integrate with our environment. We wanted something that could bolt onto Microsoft Dynamics 365. Another key qualification was that the tool needed to be able to work offline and then resync with the online data. If we were in a home where there wasn’t good cellular reception, we needed to work offline.”

"Our mobile sales force, using Microsoft Dynamics 365 with Cincom CPQ, is able to develop, manage and track a quote, add and save configurations and provide document outputs representing suggested “Good, Better, Best” solution options to the customer quicker than ever before."

“Microsoft is integral to Allica Bank’s strategy going forward. We’re able to test and learn quickly we’re able to rapidly enhance and build upon the proposition that we want to deliver for our customers and we can continue to provide speed to market.”

“My ambition is to build the best customer experience possible for the SMEs in the UK. We want to provide the best relationship offering that we can and choosing the right technology was critical for us to be able to build the bank in the very challenging timescale of twelve months.”

"Both consistency of service and quality of service are factors for growth. Microsoft Dynamics 365 is helping us on a global scale to enable that growth."

"With Power BI, we’ve moved way beyond spreadsheets. We can immediately integrate information across lines of business—from arena activity to online retail and social engagement—and present that data across mobile devices, desktops, and tablets."