"This increases our all-important speed to revenue through workflow efficiencies. We can move from lead to opportunity to contract rollout, executing agreements as fast as possible."
“A centralized hub for all donor management and fundraising operations gives all staff an easy-to-use resource for all gifts and interactions in real time. It helps us evaluate our goals and check if we’re on track.”
"With our customer data housed in Dynamics 365 Marketing, we know it’s not going anywhere. We can build on what we have months down the road and organically create a complete picture of who each customer is, which aids in segmentation tremendously."
“DCH strives to provide an unforgettable, seamless customer experience, personalized for each consumer and unique for each brand it represents."
“The minute the tanker driver arrives onsite to unload milk he’ll have a confirmed booking number for the milk delivery, and he will then, as long as the documentation and information that he’s got match up with the expectations of the plant, start the unloading and pump milk into the …
“There are more than 5,000 data end points in the factory, so there’s a lot of data that we can collect and really start tapping into to gain those better efficiencies and insights. We’re already delivering that forward to various people across the organization, including sales, management, and the board, …
"We reduced customer response time from several days to only a few hours. Before, a customer might receive offers from the store where they shop—and the same offers from corporate marketing. Now with Dynamics 365, we have streamlined those interactions."
“It’s simple to assign permissions for associates to access content, instead of going to IT to establish access rights for people. We don’t need to waste time with setting up the team to get things done.”
“I simply access the files using OneDrive. Then I use Teams Meetings to make a call with colleagues at BEDQuarters, our head office in Houston, to refine the documents. It used to take a couple of days to get materials ready for publication. Now it’s done in a single session.”
"We keep everything organized with Microsoft Planner in the Teams environment, with SharePoint in Microsoft 365 acting as the backbone of the solution. It took us only three months to create 72 new training courses. In the past, this would have taken more than a year."
"We found Media Platform didn’t have the social aspect or ease of integration into other collaboration apps that we needed. Stream offers running comments and encourages engagement, and we are saving about $250,000 per year."
“When you can watch best practices filmed live in our stores, it’s a contagious, engaging way to learn. Before, we used to hand out questionnaires and quizzes.”
“Hong Kong is a highly mature automotive market. It is easy for customers to gather market information and find comparable substitutes. Furthermore, our customers’ expectations are sophisticated, and preferences are constantly changing. We wanted to build a personalized profile of our customers by understanding their evolving interests and needs, hence …
“Office 365 enhances our ability to collaborate in a far more efficient way. Teams is the hub where our colleagues from different regions get together for meetings and chats, and directly collaborate on files hosted on SharePoint and OneDrive. Cloud features such as co-authoring, version history, and automated workflows have …
“We wanted to take advantage of the cloud and were looking for a platform we could grow with. Azure was the perfect platform for our digital transformation.”
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