2339 Microsoft Dynamics 365 Testimonials

Knowing that our apps are being built within a platform recognised as having the highest security protocols is the biggest advantage our Microsoft partnership brings us.

"It was a natural decision to jump into Microsoft solutions. From payment gateways to loan origination and disbursement and even document management, we knew we would base everything on Azure."

“However, we need a central place, a single point of truth, where all data from different sources converges in high quality. The speed of change in the market is enormous, especially in e-commerce. We have to make all our data available for evaluation. That’s the only way our departments, such as marketing and sales, will be able to carry out rapid ad hoc analyses.”

“Dynamics 365 transformed our engagement request functionality, so sellers do a better job of finding the right subject matter expertise and the right technology expertise, and they engage with customers at the right time in the selling cycle.”

"Microsoft Dynamics 365 puts us in a really fantastic place to support our growth for the future."

“DCH strives to provide an unforgettable, seamless customer experience, personalized for each consumer and unique for each brand it represents."

“The minute the tanker driver arrives onsite to unload milk he’ll have a confirmed booking number for the milk delivery, and he will then, as long as the documentation and information that he’s got match up with the expectations of the plant, start the unloading and pump milk into the silos.”

“There are more than 5,000 data end points in the factory, so there’s a lot of data that we can collect and really start tapping into to gain those better efficiencies and insights. We’re already delivering that forward to various people across the organization, including sales, management, and the board, so that they can actually keep an eye on factory performance on a daily basis rather than just get a report at the end of the week for the previous week.”

"We reduced customer response time from several days to only a few hours. Before, a customer might receive offers from the store where they shop—and the same offers from corporate marketing. Now with Dynamics 365, we have streamlined those interactions."

“It’s simple to assign permissions for associates to access content, instead of going to IT to establish access rights for people. We don’t need to waste time with setting up the team to get things done.”

“I simply access the files using OneDrive. Then I use Teams Meetings to make a call with colleagues at BEDQuarters, our head office in Houston, to refine the documents. It used to take a couple of days to get materials ready for publication. Now it’s done in a single session.”

"We keep everything organized with Microsoft Planner in the Teams environment, with SharePoint in Microsoft 365 acting as the backbone of the solution. It took us only three months to create 72 new training courses. In the past, this would have taken more than a year."

"We found Media Platform didn’t have the social aspect or ease of integration into other collaboration apps that we needed. Stream offers running comments and encourages engagement, and we are saving about $250,000 per year."

“When you can watch best practices filmed live in our stores, it’s a contagious, engaging way to learn. Before, we used to hand out questionnaires and quizzes.”

“Hong Kong is a highly mature automotive market. It is easy for customers to gather market information and find comparable substitutes. Furthermore, our customers’ expectations are sophisticated, and preferences are constantly changing. We wanted to build a personalized profile of our customers by understanding their evolving interests and needs, hence enabling us to provide the right services and products at the right time."