2339 Microsoft Dynamics 365 Testimonials

“Our on-premise platform – built on Microsoft Dynamics AX 2012 – was heavily customised, so we needed to ensure that we wouldn’t lose any of those capabilities that streamlined our processes, We needed a SaaS [software-as-a-service] solution that could enable us to do more and align with our future plans.”

“I can’t imagine being able to mobilize the number of people that we mobilize today without Microsoft Dynamics 365.”

“We have an extremely precise view. We can go granular and slice and dice the information to obtain a true evaluation of our performance with customers from all angles.”

“When a new product is introduced, I want to evaluate the effectiveness of that product in meeting our goals. When we started these discussions, it was not an immediate acceptance of the technology. I needed to understand the capabilities as they related to what we were trying to accomplish. This was not just about instructional continuity; this was about academic continuity. The solution could not be ‘just’ average. Everybody was depending on Microsoft Teams as our way of continuing business—both in the classroom and throughout the university community. To respond, Fernandes and his team spent hours answering questions, gathering information and providing examples to our campus community. The commitment from IT and Microsoft gave us confidence in Teams as a reliable product. A product that is responsive to our current and our future needs.”

“In many ways we’ve found—you can see it with the conversation we’re having now—sometimes things actually work better when everyone's online.”

“It offers our students the possibility to communicate in a much more effective and efficient way with their advisors and professors.”

“We really wanted a system that could grow with us and grow with our university.”

“Rather than using traditional marketing tools to reach these students, we’re going to identify groups of students, messages that apply to these groups of students, and use Microsoft tools to deliver those messages.”

"The whole vision is ‘One university, multiple campuses.’ It doesn’t matter where you are; your experience should be seamless."

"Without data, we would be blind when making decisions on where to open new stores. This solution provides new insight on our customer base and helps us reach them."

“We do everything possible to show a human life is worth something.”

“The Salvation Army Switzerland needed a clear understanding of their business and customer. So we provided the interface to transform their vision into insights.”

"We chose Dynamics 365 Customer Insights because it provides us with a fully connected platform. It was a no-brainer."

“Every child matters. We have to reach more children. But, she says, to make this happen, we need more funds. Using the easy-to-use, efficient, and scalable platform of Dynamics 365 Customer Insights, UNICEF Netherlands can secure the necessary support to expand its efforts and reach potential donors with high-converting solicitations for support."

"With customer-led journey orchestration, we can personalize messages in real time and serve every donor where they are at that moment."