"We began our journey on Dynamics 365 with the goal of being able to support our continuing growth. With the help of Microsoft and PwC, we’ve transitioned to a commerce solution that is the foundation for what 24Seven is building for our customers and employees today and in the future."
"Planning of complex brain surgeries using the Medivis HoloLens 2 system allows us to optimize surgical strategies to maximize patient outcomes and minimize risk."
"As a Microsoft Gold partner, Peritos' goal is to make the customer's journey easy and help them do things faster with their migration to Business Central. We continue to support Ultimation Industries in leveraging Business Central standard features wherever possible and doing customizations using best practices to help cater to the business requirement."
"For us in charge of marketing, it’s especially important to understand the numbers of what our policies are doing. While developing the system, we want to see it. It was so fun to visualize the data at the ‘cut end,’ and I was addicted to the work."
“As a marketer, my main job is to create the content of the seminar itself. In the previous environment, I was deprived of time and concentration by clerical work, such as suddenly creating emails to follow the human error that occurs before and after the seminar, which reduced the efficiency of my work. Until it was fully automated, the trouble caused by this email was inevitable, and it was difficult. Now, by using Dynamics 365 Marketing, the appropriate email is automatically sent to the email address you entered, so it’s comfortable and stress-free without any trouble. I think that operational efficiency is also improving.“
“This is not an abstract IT project. We’re not changing our strategy for the sake of digital, but to create the most seamless experience for our customers.”
“We had different customer touchpoints, which meant dealing with different channels, procedures, and systems, sometimes inconsistently. We needed a solution that could mobilize all our processes and customer information onto one unified platform―and align them to support the customer journey end to end.”
Customer problem resolution time has dropped by 300 to 400 percent; onboarding of new customers is 50 percent faster; 200-plus back-end services have been fully integrated with digital channels; and lost or stolen credit card assistance has been cut from 3 minutes to under 10 seconds."
"Our focus is to make everything our customers are used to doing physically, possible digitally; so they can use our services anytime, anywhere."
"We have a vision we want to realize. Microsoft Azure provides us with the scope we need to grow and experiment—and to learn from projects that don’t go according to plan."
"Now that everybody works remotely with Teams, it really feels like you’re at the office, just dropping by somebody’s desk."
“We saw more people laid off in 90 days than we normally see in an entire year. Everyone, even those who were still employed, grappled with how they were going to get through this, and employers wondered whether their businesses would survive.”
“Your zip code shouldn’t determine your destiny. Everyone deserves the opportunity to get a good quality job and to continually advance in their career journey. Lifelong learning and innovation are central to our approach. The Workforce Partnership connects San Diegans to training, career opportunities, and other resources that empower all with the knowledge and skills to succeed.”
“I worked with different solutions before. But none produced reports as quickly as Dynamics 365 Business Central."
"Microsoft isn’t just helping us access the market; it’s helping us create the market. We couldn’t have done what we did, as fast and as well as we did, without Microsoft."