2339 Microsoft Dynamics 365 Testimonials

"E-commerce has allowed us to uniquely showcase the O’Brien brand to our dealer and end-user customers. With the seamless integration into Dynamics 365, keeping everything from inventory current to shipping notifications to the customer allows us to offer best-in-class service on our B2C platform."

"By using the Microsoft Adoption Services, we reduced the implementation risks that can result from people not knowing how the new Dynamics AX ERP system works, how it affects their jobs and workflows, or how it can benefit Husky and our customers."

“When we started this journey five years ago, most of the legal team’s interactions with tech happened when something broke. Now we’re being considered for the Alliance of the Year at the British Legal Technology Awards. It has been a transformative journey of collaboration and partnership.”

“As a marketer, my main job is to create the content of the seminar itself. In the previous environment, I was deprived of time and concentration by clerical work, such as suddenly creating emails to follow the human error that occurs before and after the seminar, which reduced the efficiency of my work. Until it was fully automated, the trouble caused by this email was inevitable, and it was difficult. Now, by using Dynamics 365 Marketing, the appropriate email is automatically sent to the email address you entered, so it’s comfortable and stress-free without any trouble. I think that operational efficiency is also improving.“

“This is not an abstract IT project. We’re not changing our strategy for the sake of digital, but to create the most seamless experience for our customers.”

“We had different customer touchpoints, which meant dealing with different channels, procedures, and systems, sometimes inconsistently. We needed a solution that could mobilize all our processes and customer information onto one unified platform―and align them to support the customer journey end to end.”

Customer problem resolution time has dropped by 300 to 400 percent; onboarding of new customers is 50 percent faster; 200-plus back-end services have been fully integrated with digital channels; and lost or stolen credit card assistance has been cut from 3 minutes to under 10 seconds."

"Our focus is to make everything our customers are used to doing physically, possible digitally; so they can use our services anytime, anywhere."

"We have a vision we want to realize. Microsoft Azure provides us with the scope we need to grow and experiment—and to learn from projects that don’t go according to plan."

"Now that everybody works remotely with Teams, it really feels like you’re at the office, just dropping by somebody’s desk."

“We saw more people laid off in 90 days than we normally see in an entire year. Everyone, even those who were still employed, grappled with how they were going to get through this, and employers wondered whether their businesses would survive.”

“Your zip code shouldn’t determine your destiny. Everyone deserves the opportunity to get a good quality job and to continually advance in their career journey. Lifelong learning and innovation are central to our approach. The Workforce Partnership connects San Diegans to training, career opportunities, and other resources that empower all with the knowledge and skills to succeed.”

“I worked with different solutions before. But none produced reports as quickly as Dynamics 365 Business Central."

"Microsoft isn’t just helping us access the market; it’s helping us create the market. We couldn’t have done what we did, as fast and as well as we did, without Microsoft."

“Unlike other partners we considered, Microsoft Consulting Services understood us, saw where we had expertise and where we needed their help, and met us exactly at our level. They ‘taught us how to fish’ and we went deep-sea fishing.”