2339 Microsoft Dynamics 365 Testimonials

“Unlike other partners we considered, Microsoft Consulting Services understood us, saw where we had expertise and where we needed their help, and met us exactly at our level. They ‘taught us how to fish’ and we went deep-sea fishing.”

“Foley, Inc. is confident that Microsoft offers the technology solutions that will provide our employees and customers an experience that no other software provider can offer.  This will make Foley an attractive place to work, as well as allow it to grow its position within the competitive heavy equipment industry.”

“We’re helping to set the bar for the wider organization because PMI Minnesota is one of the first chapters to implement Dynamics 365. Our chapter has been recognized nationally for adopting Dynamics 365 Marketing because we’ve created sophisticated marketing automation that helps us connect easily with our members. We’ve boosted event participation and seen an almost 90 percent increase in retained events revenue.”

"We’ve completely streamlined and automated our processes from two or three different systems, where we were manually inserting information into requests coming directly from the distributor, all the way to a sales order where we can invoice, recognize revenue, and track all of our costs."

"By building a platform on Dynamics 365 Sales and Power Apps portals and extending it to connect tools, streamline workflows, and automate processes, we’ve been able to increase the overall efficiency of our booking processes by more than 60 percent."

“By using Dynamics 365 with Power Apps portals, we have the opportunity to focus on delivering the best experience to customers and suppliers rather than worrying about developing, updating, and managing all our own tools. Our relationship with Microsoft has delivered a strong ROI on our IT time and costs compared to if we’d developed our own systems from scratch.”

"Since we deployed Dynamics 365, we’ve seen a 70 percent increase in charter sales. Now we’re getting other departments involved to create a central hub for all our marketing, sales, and customer-relationship activities."

"With Dynamics 365, we built exactly the kind of smart marketing we need. Most others in the industry just don’t have the ability to do that."

"With Dynamics 365 and Adobe, we can respond to more queries from more customers across more channels, which ultimately helps us reduce our response times and increases customer satisfaction."

"Working with Fusion5, we came up with a solution for PPE distribution within hours. That’s much faster than it would have been without using Dynamics 365."

"We want to know our customers and we want to bring them the ‘wow-factor’."

"By developing our own digital systems, we’ve been able to fine-tune the user experience for both customers and our customer support team—ensuring we always have the best tools to manage each facility efficiently and increase the overall quality of our service."

“Traditionally, storage facilities would have a small staff on-site to handle everything from sales and customer support to facility management."

"The purpose of digital transformation is to create new value. I think it’s important not only to take advantage of digital, but also to increase the maturity of people in the organization toward digital."

"For us in charge of marketing, it’s especially important to understand the numbers of what our policies are doing. While developing the system, we want to see it. It was so fun to visualize the data at the ‘cut end,’ and I was addicted to the work."