2339 Microsoft Dynamics 365 Testimonials

"After deploying Microsoft Dynamics CRM, speed of reporting went from a 30- or 60-day turnaround to on-demand."

“It recognized that this would be a game changer, not only for New Mexico but also for the rest of the nation. So many states have been trying to crack the code, and we did it.”

"By using the Microsoft Adoption Services, we reduced the implementation risks that can result from people not knowing how the new Dynamics AX ERP system works, how it affects their jobs and workflows, or how it can benefit Husky and our customers."

"By building a platform on Dynamics 365 Sales and Power Apps portals and extending it to connect tools, streamline workflows, and automate processes, we’ve been able to increase the overall efficiency of our booking processes by more than 60 percent."

“By using Dynamics 365 with Power Apps portals, we have the opportunity to focus on delivering the best experience to customers and suppliers rather than worrying about developing, updating, and managing all our own tools. Our relationship with Microsoft has delivered a strong ROI on our IT time and costs compared to if we’d developed our own systems from scratch.”

"Since we deployed Dynamics 365, we’ve seen a 70 percent increase in charter sales. Now we’re getting other departments involved to create a central hub for all our marketing, sales, and customer-relationship activities."

"With Dynamics 365, we built exactly the kind of smart marketing we need. Most others in the industry just don’t have the ability to do that."

"With Dynamics 365 and Adobe, we can respond to more queries from more customers across more channels, which ultimately helps us reduce our response times and increases customer satisfaction."

"Working with Fusion5, we came up with a solution for PPE distribution within hours. That’s much faster than it would have been without using Dynamics 365."

"We want to know our customers and we want to bring them the ‘wow-factor’."

"By developing our own digital systems, we’ve been able to fine-tune the user experience for both customers and our customer support team—ensuring we always have the best tools to manage each facility efficiently and increase the overall quality of our service."

“Traditionally, storage facilities would have a small staff on-site to handle everything from sales and customer support to facility management."

"The purpose of digital transformation is to create new value. I think it’s important not only to take advantage of digital, but also to increase the maturity of people in the organization toward digital."

"For us in charge of marketing, it’s especially important to understand the numbers of what our policies are doing. While developing the system, we want to see it. It was so fun to visualize the data at the ‘cut end,’ and I was addicted to the work."

“As a marketer, my main job is to create the content of the seminar itself. In the previous environment, I was deprived of time and concentration by clerical work, such as suddenly creating emails to follow the human error that occurs before and after the seminar, which reduced the efficiency of my work. Until it was fully automated, the trouble caused by this email was inevitable, and it was difficult. Now, by using Dynamics 365 Marketing, the appropriate email is automatically sent to the email address you entered, so it’s comfortable and stress-free without any trouble. I think that operational efficiency is also improving.“