"Building on our Microsoft 365 and Teams–based infrastructure, we added Viva Connections and gained a further level of coordination and accessibility. Pretty soon everything that had seemed so complex started to become simpler."
"Our employees can really feel the added value of Microsoft Dynamics 365. The features regularly provided by Microsoft ensure a modern CRM system landscape—now and in the future."
"To think that we have that number of people from that diverse a range, from different walks of life with different needs and requirements, and all of them feel that they’re working together collaboratively."
"We actually broke even in terms of ROI just 11 months after the first wave of our Dynamics 365 Sales deployment, a full 6 months ahead of schedule."
"We’ve created and captured more than 14,000 individual sales opportunities in the first six months, and we’ve increased the quality of data on potential sales opportunities by 89 percent."
"There have been some running costs in our IT department, like server maintenance or storage. These are now things of the past."
“We have IoT readers that capture data to use with Dynamics 365 Business Central.”
“We can move fast through operations, updating the system in real time. We give our salespeople mobile devices so they can take orders and communicate to customers what products are available on the floor. This leads to happier customers.”
"Our teams are now more autonomous, and complete tasks 40-percent faster, giving them time to go into deeper detail on each project."
“We can redirect our resources towards things that really matter to us, like customizing the platform to facilitate networking and the exchange of knowledge between businesses."
“We have been partners with Microsoft for a long time, and our entire rear is already structured based on the Microsoft 365 platform."
"We have gained speed, process quality, and strategic management."
"With Dynamics 365, we’ve built a much more mobile way of working. We can immediately upload key information to enable rapid decision making to support providers and the public."
"With Dynamics 365 Customer Voice, we quickly delivered an emergency response that was highly secure, robust, scalable, and accessible. And that was incredibly important in the context of a global emergency."
"This project has provided our teams with a flexible and easy-to-use solution in to improve our customers' experience and provide them with added value. Now, with Dynamics 365, Banco Sabadell employees have quick and easy access to the complete profile of their clients, can better understand their needs and propose personalized banking solutions in a very short time."