“With Dynamics 365 Field Service, all our information is in one spot. We can pull up information about any service request within seconds.”
"We were seeking a unified platform to enhance our retail, supply chain, and manufacturing operations. The implementation of Microsoft Dynamics 365 effectively eliminated our disconnected systems, providing a scalable and secure cloud-based solution tailored to our business needs."
"Microsoft enabled in-sync inventory operations and faster order fulfillment for Hush Puppies, leading to exponential growth in our market share."
"Without Dynamics 365 Remote Assist and Guides and our training videos, it would have been difficult to get new technicians ready for the field. And we’ve seen impressive cost savings—about 85 percent of our normal training expense—over the past 9 to 12 months with this completely remote approach."
"We benefitted immediately. We access data seamlessly now, and faster. And with fewer custom interfaces to worry about, we’re much more productive."
It’s so much more than a good general ledger system. Dynamics 365 combines a wide range of operational applications into one value-added platform."
“When Microsoft delivers a solution, all the pieces work together. Apart from the value we get from Dynamics 365 itself, the support from Microsoft and the company’s direction give us a lot of confidence.”
"We’re looking forward to using AI and benefitting from Microsoft’s continued investment in that area.”
"Rather than follow others, we pursue our own path in evolving and enhancing our unique experience for customers."
"We can now maximize revenue opportunities and minimize the risk of lost revenue."
"We see huge potential to change the way we conduct OTJ for our employees. In addition, since HoloLens 2 and Guides help employees maintain social distance during training, I also expect Guides will be an effective solution to maintain production during the COVID-19 health crisis."
“The integration between all the Microsoft applications helps, such as integrating Microsoft Dynamics CRM with Microsoft Teams and Microsoft Outlook. When we see those product announcements about the new things coming up, it’s all functionality we can use because we use the Microsoft suite of products."
"We’ve been fortunate. Microsoft has become our lifeblood heart, veins, everything. Without it, we would be unable to do what we do. We are performing an important public function. Getting systems that work has been key."
“We have achieved what we set out to do—and more. Our move to Azure and the suite of solutions has enabled PGC to provide undisrupted online education to hundreds of thousands of students across Pakistan during the pandemic."
"Our new tools enable the personal touch at scale. They help staff make donors feel valued."