“We had disconnected and isolated systems for planned and unplanned work, which meant we didn’t have enough visibility into our resource assignments. We sometimes had people assigned different tasks in each system, so someone could be assigned two tasks at the same time."
"The staff find the tools intuitive, which is very important on a busy day Any software we use in our commercial organization must be intuitive to stay relevant. With Dynamics 365 and Office 365, we have that intuitiveness and seamless integration, too.”
“By using specialized accelerators to customize certain functions of Dynamics 365 specifically for a company our size and with our unique inventory needs, we’re seeing cost savings while getting the most out of our investment."
"We benefitted immediately. We access data seamlessly now, and faster. And with fewer custom interfaces to worry about, we’re much more productive."
It’s so much more than a good general ledger system. Dynamics 365 combines a wide range of operational applications into one value-added platform."
“When Microsoft delivers a solution, all the pieces work together. Apart from the value we get from Dynamics 365 itself, the support from Microsoft and the company’s direction give us a lot of confidence.”
"We’re looking forward to using AI and benefitting from Microsoft’s continued investment in that area.”
"Rather than follow others, we pursue our own path in evolving and enhancing our unique experience for customers."
"We can now maximize revenue opportunities and minimize the risk of lost revenue."
"We see huge potential to change the way we conduct OTJ for our employees. In addition, since HoloLens 2 and Guides help employees maintain social distance during training, I also expect Guides will be an effective solution to maintain production during the COVID-19 health crisis."
“The integration between all the Microsoft applications helps, such as integrating Microsoft Dynamics CRM with Microsoft Teams and Microsoft Outlook. When we see those product announcements about the new things coming up, it’s all functionality we can use because we use the Microsoft suite of products."
"We’ve been fortunate. Microsoft has become our lifeblood heart, veins, everything. Without it, we would be unable to do what we do. We are performing an important public function. Getting systems that work has been key."
“We have achieved what we set out to do—and more. Our move to Azure and the suite of solutions has enabled PGC to provide undisrupted online education to hundreds of thousands of students across Pakistan during the pandemic."
"Our new tools enable the personal touch at scale. They help staff make donors feel valued."
“A centralized hub for all donor management and fundraising operations gives all staff an easy-to-use resource for all gifts and interactions in real time. It helps us evaluate our goals and check if we’re on track.”
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