2339 Microsoft Dynamics 365 Testimonials

"The Dynamics 365 Sales product team at Microsoft gave us unparalleled support to deliver exactly what we needed for our sales funnel."

"In terms of scalability and sheer volume, I don’t see that it would have been possible with any other system."

“Delivering the ultimate customer experience is our mission. Dynamics 365 omnichannel has really made it easy to consistently provide outstanding service.”

"We needed tools that work fast and give us visibility into our internal processes, and needed our team to be able to access, manage, and review data easily. We also wanted to improve our order management and customer support, and that is exactly the reality we are living thanks to AlphaBOLD."

“By using Azure, Microsoft 365, and Microsoft Dynamics 365 as a common platform we can leverage a common data model, consistent user experience, and standard information security. Everything becomes easier.”

“Microsoft has been a solid partner of Wipfli for years. It was a natural progression to innovate and collaborate with Microsoft for our clients.”

“The combination of Dynamics 365 Sales and Dynamics 365 Marketing is opening new doors for us to engage with our clients, prospects, and referral sources."

“The insights gained through Business Central have taught us more about our customers’ unique wants and needs. This increased understanding led to a 60 percent improvement in account closing turnaround time.”

"Being with Microsoft relieves a lot of pressure. We have a greater level of assurance. Things feel safer than ever because we have a strong partner."

"We were frankly a little nervous, wondering how we could deliver major projects from home. After 30 days of using Teams we were like, OK, we can do this virtually. With Teams, TMNA maintains business continuity."

“It’s a continuous process that we ask all of our team members within Toyota to take on, making your surroundings better each and every day."

“For the first time in my career, we had people asking if they could go to Teams early. Employees were clamoring to be migrated. Our Tech Ambassadors, who were already using Teams, acted as the beacons for their colleagues, and they were hugely successful. Also, Accenture created a website where employees could get answers to their questions about Teams, which was very well used.”

“When we talk about The Toyota Way, we talk about ‘plan-do-check-act’ (PDCA) and going through a kaizen process to get value out to the business as fast as possible. We use the Teams platform in two ways to support this. One is the traditional activity for communication and file sharing and chat, and using Planner in Teams for scrum activities. The other is the integration of Power Automate, Power BI, and Power Apps into the channels in Teams. This significantly enhances the solution as a one-stop platform for collaboration, data analysis, and workflow automation.”

“It seemed like we were putting together a dashboard a day, using the Microsoft Power Platform to pull data from 150 manufacturing source systems to manage the plants before shutting them down. Keeping our team members safe at work is our number one priority. To reopen the plants again, we relied on Dynamics 365 Customer Voice and Teams to create automated surveys, using Power BI and the Microsoft Power Platform to visualize every day, every hour, for every plant line by line, and by individual shops. It even captured what the team members were saying: do they understand the protocol, do they have any symptoms?"

"We believe that we can take Clean Energy to the next level. We’re using Dynamics 365 solutions to create a strategic advantage with data."