“We use the Dynamics 365 Customer Service model-driven apps in coordination with Power Automate, Outlook, Azure SharePoint, and Power BI to optimize the NJDCA’s ability to track necessary data and serve the residents of New Jersey as efficiently as possible.”
“We have set ourselves up in this moment to be ready for 10 times scaling, and that’s the road map we have now, thanks to Rand and Microsoft.”
“Population centers across Quebec, many of whom already use Microsoft 365, could implement these same solutions very rapidly by pairing Azure Cognitive Services with their existing Power Automate clients, and greatly benefit from it in terms of performance, and employee and customer experience.”
“In the course of this year, we’re looking to open up Dynamics 365 in the form of what we call digital care. It’s self-help customer service, so our business owners can use a knowledge base to find Q&A and information; get materials, brochures, documents; and track where their orders are.”
"The iterative approach that Microsoft Services used on our project really led to its success. We were able to launch Dynamics 365 on time, implement it successfully, and move much faster going forward."
"Rather than having to set up business processes, install servers, and configure software, teams will deploy new instances of our cloud-based systems instantly. And the flexibility in licensing offers access to all modules. For instance, in a three-person office, we might have someone working in the HR system and a …
"Because Microsoft Dynamics 365 for Operations is a global solution that fosters increased collaboration and reduces administrative work, we’re going to better meet the needs of our employees, and in turn we’ll deliver better service to customers."
"Microsoft Dynamics 365 has been able to facilitate a quicker process for our customers."
"What surprised me was how easy the integration [on Dynamics 365] was and how simple it is to manage. When you look at what Microsoft offers, it [almost seems] too good to be true, but until you’re on it and using it, it really is that good."
"The benefit of Dynamics 365 lies in its ability to be quickly configured to align forms to unique business processes. I was able to use CRM’s workflows and business rules to create a tool for our sales team that adds value by making it easier for them to do their …
"As a company, we always want to be bigger, better, and stronger—and Microsoft Dynamics CRM Online and Office 365 are helping us get there."
"The bigger the support system and the more people in their lives cheering them on, the more successful these kids are going to be—and the more hope they’ll have for the future."
"Through the MyFuture platform and Dynamics CRM, we will get more of a real-time read on what’s happening in the Club experience."
"Technology will change not just our mission, but it will change the lives of the kids and teens we're serving."
"We’re getting to the future faster by working with Microsoft. We’ll be able to create a category-killer offering that delivers unprecedented uptime for our customers and puts us leagues ahead of the competition."
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