"There have been some running costs in our IT department, like server maintenance or storage. These are now things of the past."
"Thanks to the around-the-clock support of Microsoft FastTrack and PwC, we have achieved a dream. Since our go-live with Dynamics 365 a year ago, all our stores have been up and running 24/7; there has been absolutely zero downtime."
"Using Dynamics CRM, we have successfully implemented a ‘one face to the customer’ approach. Our distribution and marketing teams are always up-to-speed on customer relations."
“With all of our membership and volunteer information in one place, there’s a single source of truth, so we reduce errors and data duplication and improve accuracy of reports—our numbers are more rigorous. We can also do a better job of recognizing volunteers and donors for their contributions and better …
"By having a robust online presence with the Dynamics 365 Portal backed by DoVE, we can better interact with the whole community, particularly our target audience of 18- to 35-year-olds. They’re digital natives."
"We wanted to take a major step forwards in IT, and a partnership with Microsoft seemed the ideal solution. In this way, in these exciting times, we are firmly putting Manor on the map as an innovative company."
"Operating four different systems created a lot of inefficiencies, but we can more easily manage financial reporting with Dynamics Operating four different systems created a lot of inefficiencies, but we can more easily manage financial reporting with Dynamics 365."
"We have a platform based on the latest achievements of science, combining customer intelligence, process automation and AI services to make any company more data-driven, efficient and digital."
"Thanks to Microsoft Azure, the Synerise platform has analyzed more than 4 billion purchase transactions for customers with a value of almost 10 billion Euro per month and is capable of easily processing thousands of simultaneous requests for personalized content based on deep, dynamic segmentation all over the world."
“When citizen data isn’t centralised, it’s extremely difficult to get a clear picture of who they are and how they interact with the organisation. Dynamics 365 has made it easy to organise and access vital data, therefore improving the overall citizen experience.”
"We’re currently investigating technologies such as precision medicine, machine learning and the potential this holds. We haven’t started offering it to our customers, but an example would be applicability of pharmacogenetics to optimise medicine therapy."
“What you’d actually want is a 360-degree view of your customer, in future state, so you can personalise your interactions, the advice that you give people, how you help them navigate the system, longer-term. And, we can’t do that without insights. I guess, that’s what Dynamics gives us – that …
"Now we centrally manage our operations and receive daily, weekly and monthly reports from the departments such as finance and HR. We enabled our teams to access these reports, so that our colleagues responsible for the day-to-day operations, can see the current state of the organization and take the necessary …
"We see that companies who cannot position themselves in the digital world fall out of the game. Through our solution partnership with Microsoft, we are integrating the technologies of the future into our company. We are positioning Microsoft Dynamics 365 as our main insurance framework."
"Now we can recognize the customer as soon as we are contacted and quickly trace their past experience on the 360-degree screen. This enables us to provide a seamless and omni-channel customer experience, which in turn favorably impacts customer satisfaction and loyalty. With Microsoft Dynamics 365 we can see all …
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