“Users of the system were mainly from the accounting and finance team and there weren’t any users from the sales or production area."
"With the information disconnected and regionalized, it was very difficult to execute an effective operation in this regard. Of course, we needed to incorporate Microsoft Dynamics 365 as a CRM to consolidate the data."
"We can provide better services for our customers, because the single view in the portal instantly shows us if customers have a passport or have applied for citizenship. Eventually, we will be able to check if we’ve issued a passport to an individual and then offer a verified identity to go along with that for easier access to other services in NZ."
"With DoVE on Dynamics 365, we can better analyze our data and better reach out to our community. We’re optimizing our efforts to serve people and really making a difference in their lives."
“With all of our membership and volunteer information in one place, there’s a single source of truth, so we reduce errors and data duplication and improve accuracy of reports—our numbers are more rigorous. We can also do a better job of recognizing volunteers and donors for their contributions and better match volunteers to clients. The solution helps me analyze data across more than 40 individual service programs, generating forecasts and projections that optimize the use of our time, money, and volunteers. All of this helps us fulfill our mission to serve the community. With better data and better data management, we can do a better job of helping people, and that’s why we’re here.”
"By having a robust online presence with the Dynamics 365 Portal backed by DoVE, we can better interact with the whole community, particularly our target audience of 18- to 35-year-olds. They’re digital natives."
"We wanted to take a major step forwards in IT, and a partnership with Microsoft seemed the ideal solution. In this way, in these exciting times, we are firmly putting Manor on the map as an innovative company."
"Operating four different systems created a lot of inefficiencies, but we can more easily manage financial reporting with Dynamics Operating four different systems created a lot of inefficiencies, but we can more easily manage financial reporting with Dynamics 365."
"We have a platform based on the latest achievements of science, combining customer intelligence, process automation and AI services to make any company more data-driven, efficient and digital."
"Thanks to Microsoft Azure, the Synerise platform has analyzed more than 4 billion purchase transactions for customers with a value of almost 10 billion Euro per month and is capable of easily processing thousands of simultaneous requests for personalized content based on deep, dynamic segmentation all over the world."
“When citizen data isn’t centralised, it’s extremely difficult to get a clear picture of who they are and how they interact with the organisation. Dynamics 365 has made it easy to organise and access vital data, therefore improving the overall citizen experience.”
"We’re currently investigating technologies such as precision medicine, machine learning and the potential this holds. We haven’t started offering it to our customers, but an example would be applicability of pharmacogenetics to optimise medicine therapy."
“What you’d actually want is a 360-degree view of your customer, in future state, so you can personalise your interactions, the advice that you give people, how you help them navigate the system, longer-term. And, we can’t do that without insights. I guess, that’s what Dynamics gives us – that ability to do that.”
"Now we centrally manage our operations and receive daily, weekly and monthly reports from the departments such as finance and HR. We enabled our teams to access these reports, so that our colleagues responsible for the day-to-day operations, can see the current state of the organization and take the necessary measures and decisions in a timely manner."
"We see that companies who cannot position themselves in the digital world fall out of the game. Through our solution partnership with Microsoft, we are integrating the technologies of the future into our company. We are positioning Microsoft Dynamics 365 as our main insurance framework."