2339 Microsoft Dynamics 365 Testimonials

“At the present time, the fact that we’re able to work from home is something that we wouldn’t have been able to achieve before… we didn’t have this live system where everyone could access live data.”

"We began our journey on Dynamics 365 with the goal of being able to support our continuing growth. With the help of Microsoft and PwC, we’ve transitioned to a commerce solution that is the foundation for what 24Seven is building for our customers and employees today and in the future."

"The dream of end-to-end standards in ERP systems is neither entirely feasible nor pure wishful thinking. It is a complex journey that requires careful planning, flexibility, and a keen understanding of the company’s specific needs and constraints."

"Now we can recognize the customer as soon as we are contacted and quickly trace their past experience on the 360-degree screen. This enables us to provide a seamless and omni-channel customer experience, which in turn favorably impacts customer satisfaction and loyalty. With Microsoft Dynamics 365 we can see all interactions of our customers including which services and which channels they have used. Now, with the customer recognition feature, we are able to delight our customers: To name a few examples, we can remind them when their car policy is about to expire or inform them about the medical examination or grooming services included in our ‘pati plan’ for their pets."

"We’re able to capture insights on the patients that have been calling in, to really help improve our healthcare organization."

"Adoption of Azure Active Directory and Microsoft Office 365 has made it much easier for us to work together as a global unified team."

"Microsoft’s cloud has made communicating between our offices around the world convenient."

"We are able to plan targeted campaigns, maximize our relationships with existing partners and find ways to attract more of the funding we need."

"We expect to halve the amount of time people spend seeking basic operational information. This means we can double our results for children around the world as a result of better use of Microsoft tools."

"The access to data allows us to show the impact of their funding. We can expedite the reporting process and share information with our educators and partners more efficiently through Power BI.”

"If we don’t ensure we keep a pulse on passion and engagement in our culture, we lose a critical differentiating feature of our organization that’s critical to our success. As we grew so quickly, we were missing the tools to efficiently develop talent and retain employees.”

"Once we have that clarity through Dynamics, we have an incredible development tool. Showing WE’s high impact areas through hard numbers demonstrates why people should invest in us."

As a nonprofit, we’re accustomed to needing and wanting things but not getting them as quickly as we need or want. Using Microsoft technology was like “pushing an open door. This allowed us to take a big step forward. We were ready for it.

“It was done once a day – and for yesterday.”

“We have 15 counties we support and IT staff previously had to manually install security patches. This makes life so much easier.”