“We are extremely excited about future possibilities using Dynamics 365. We’re implementing a platform that gives us the opportunity to utilize AI and Copilot, and other advancements to help us serve our clients better focusing on their value drivers.”
"We chose Dynamics 365 because it looked like the best fit for our company’s potential growth, and it would give us the best opportunities to build or purchase ISV solutions to fit niche needs rather than developing customizations."
“We believe that we have a competitive advantage over other clubs in the medium and long term from using Microsoft Dynamics 365."
“The challenge, looking into the future, is about what Farmacity can do for our customers. How can we focus on the customer and how can we reach them. We need to connect our customers to the services and special offers we have for them.”
“We chose Dynamics 365 because it’s an agile and flexible tool for our processes and it offers all the benefits expected, especially considering the needs that will arise in the next years.”
“Farmacity is going through a paradigm shift in regard to project approach, with interdisciplinary teams employing Agile methodologies and frameworks with which we were not familiar. The methodologies that were typically used mostly by IT teams are now being adopted in other areas, with times, stories, sprints, releases, and shared views.”
“With Dynamics 365, the processes are faster and more efficient. Now we have more information to make decisions, which helps us to save time and implement new actions.”
“Dynamics 365 meets the evolving needs we have. Unlike the previous system, it allows us to have a centralized view of our customers.”
"It was my role to manage the process of transformation for Harrow Mencap and this was an area highlighted as key to helping us modernise. For me, seeing us work in a more modern and efficient way is fantastic and implementing this solution has had an extremely positive impact on us as an organisation as well as helping us to move forward."
“Operational excellence as part of improving our logistic and industrial processes and responses to technological changes is very important to us. Optimization and automation of activities is absolutely one of the goals we strive for as a whole Group. The key to creating competitive advantage stems from effective data management, and the winners are companies that can extract key information from their data.”
"We have consolidated operational processes in our production and supply chain and unified processes related to finances, personnel and payroll."
"Empowering our employees to search our player database by specific parameters and get results in minutes is a major benefit for us. We now have the ability to reach out to more players with opportunities than ever before."
“We’re no longer coming in on weekends to replace a blade [server] or writing reports for users. We’ve gotten about 30 percent of our time back, which we use to help our business users use technology more creatively to serve members. With Dynamics 365 and Azure, we can introduce innovations in days versus months, which is a huge change and point of pride for our staff.”
"We reduced our manual processes by 95% without writing a single line of code and with absolutely zero monetary investment. We simply utilised the standard Dynamics 365 tools."
"We realised that we have some great products and services but to compete in a global market and be agile and efficient – to survive and grow and acquire other businesses – we need to deliver a full digital transformation programme within 24 months."