"By implementing the Microsoft tools, we created a pioneering solution that other organizations can use as well. With Dynamics 365 and our Office 365 app, we are now ready for the future."
"At Northvolt, we use Dynamics 365 to support our end-to-end business processes, accelerate our Gigafactory implementations, be cost efficient and also to have the user experience that the end users need."
"As a result of our new online appointment service supported by Microsoft Bookings, we see more customers and create a sense of trust right from the start."
“With Dynamics 365, we created a solution for the store management to be able to perform all functionality from wherever they are at any point. If we need to transact where the generators are being sold during a hurricane, or need aisle inventory validation or price checking, we don’t have …
“We can guide customers faster than we ever could before. At the point of sale, the cashier has the ability to see inventory in the other stores and create a will-call order, allowing the customer to pick up the goods locally.”
“Microsoft products help us come together and help each other.”
“By reducing the amount of bureaucracy, we’re helping people in their time of need before it’s too late.”
“But the system ultimately became complex, rigid, and extremely expensive to modify, with no leeway for new challenges such as use of generative AI. We decided to use SaaS to create a new system which would follow standard specifications as closely as possible and be responsive to emerging business changes …
"Eight top salespeople from all over the country were called in to staff our new CRM Planning Office, which was established in April 2022. Their mission was to consider how to shape the new system. We heard from people in the field and drew up our requirements.”
“We were already using Microsoft 365 as our information exchange base. By integrating Dynamics 365 Sales with Outlook and Teams, we would be able to smoothly incorporate the new system into our daily work, a key point in its favor.”
“Before Dynamics 365, tracking opportunities was incredibly challenging. Now, everything's streamlined. Opportunities are logged in one place, and with just a glance, we can see how our pipeline is shaping up. It saves hours of work, and the visibility has been a huge win for us—it’s transformed how we plan …
“Whenever we had to update our ERP, it was a yearlong process during which code broke and it took weeks to reestablish things. The downtime for updates was unsustainable.”
“Before Dynamics 365, tracking opportunities was incredibly challenging. Now, everything's streamlined. Opportunities are logged in one place, and with just a glance, we can see how our pipeline is shaping up. It saves hours of work, and the visibility has been a huge win for us—it’s transformed how we plan …
“And when you're paying lots of bills, especially long ones with dozens of line items, it can take up a lot of your time.”
“We’re not just a fast-growing startup–we’re also earning the trust of large enterprise customers. Microsoft has been a key partner in that journey.”
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