"With Microsoft Dynamics CRM, we expect to be able to close more deals and strengthen our engagement with employers."
“We see enormous potential in Power Platform. It allows us to build solutions that deliver value not just for our teams internally, but also for our clients. Putting Power Platform on the front end gives us the ability to modernize the experience without having to rip and replace everything all …
"Dynamics 365 is the perfect complement to what the sales team is already using: Microsoft 365 and the corresponding Microsoft Office products."
“With Dynamics 365, we created a solution for the store management to be able to perform all functionality from wherever they are at any point. If we need to transact where the generators are being sold during a hurricane, or need aisle inventory validation or price checking, we don’t have …
“We can guide customers faster than we ever could before. At the point of sale, the cashier has the ability to see inventory in the other stores and create a will-call order, allowing the customer to pick up the goods locally.”
“Microsoft products help us come together and help each other.”
“By reducing the amount of bureaucracy, we’re helping people in their time of need before it’s too late.”
“But the system ultimately became complex, rigid, and extremely expensive to modify, with no leeway for new challenges such as use of generative AI. We decided to use SaaS to create a new system which would follow standard specifications as closely as possible and be responsive to emerging business changes …
"Eight top salespeople from all over the country were called in to staff our new CRM Planning Office, which was established in April 2022. Their mission was to consider how to shape the new system. We heard from people in the field and drew up our requirements.”
“We were already using Microsoft 365 as our information exchange base. By integrating Dynamics 365 Sales with Outlook and Teams, we would be able to smoothly incorporate the new system into our daily work, a key point in its favor.”
“Before Dynamics 365, tracking opportunities was incredibly challenging. Now, everything's streamlined. Opportunities are logged in one place, and with just a glance, we can see how our pipeline is shaping up. It saves hours of work, and the visibility has been a huge win for us—it’s transformed how we plan …
“Whenever we had to update our ERP, it was a yearlong process during which code broke and it took weeks to reestablish things. The downtime for updates was unsustainable.”
“Before Dynamics 365, tracking opportunities was incredibly challenging. Now, everything's streamlined. Opportunities are logged in one place, and with just a glance, we can see how our pipeline is shaping up. It saves hours of work, and the visibility has been a huge win for us—it’s transformed how we plan …
“And when you're paying lots of bills, especially long ones with dozens of line items, it can take up a lot of your time.”
“We’re not just a fast-growing startup–we’re also earning the trust of large enterprise customers. Microsoft has been a key partner in that journey.”
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