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"This initiative is a great example of leveraging our existing technology investments in Dynamics 365 and Microsoft 365, along with the power of automation and AI, to find new ways to deliver high value to our enterprise through lower-effort solutions."
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"Transitioning to Microsoft Dynamics 365 has enabled us to implement our business processes on a unified and extensible platform. Leveraging the SaaS model has streamlined our infrastructure operations, and enhanced performance and security. More importantly, it has provided our retail operations with the capability to scale efficiently during periods of …
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“With Dynamics 365, our engineers have confidence in the system working, with increased first-time install success and reduced job times, giving our customers a better experience. The richness of the Dynamics 365 platform enables us to grow our solution to introduce new products and services and quickly adapt to changing …
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“We can quickly design new processing workflows to meet our clients’ needs. The solution allows us to configure it independently, making it easy to adapt to new requests.'
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“Dynamics 365 Customer Service is intuitive, easy to access, and has strengthened inter-department communication, which makes me better at my job.”
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“It's kind of a disaster; people are living in their parents’ attics. Everyone knows someone who is affected.”
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“We want to work with them well into the future, and we are able to give them guarantees that the buildings will be durable and in good condition for a long time.”
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“Dynamics 365 Sales, Customer Service, and Customer Insights is enabling more outreach to more prospects than ever before.”
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“We’ve evolved our ecommerce site and our marketing campaigns to take advantage of the subscription billing capability, and the customer uptake has surpassed our expectations. The results have been fantastic.”
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“We receive crisis-based calls from young people in the very late hours of the evening or early hours of the morning, so the availability of these technologies is absolutely critical. With Dynamics 365 Contact Center, we can offer a stable, 24/7 service, which is a significant improvement to what we …
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“Dynamics 365 Contact Center allows counselors to be on a call with a young person while a supervisor makes a call out of the product to emergency services.”
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“Dynamics 365 will give us the ability to add these features.”
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“We have set ourselves up in this moment to be ready for 10 times scaling, and that’s the road map we have now, thanks to Rand and Microsoft.”
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“One of the big drivers for selecting Business Central was our ability to load budget information into the system and to compare budget to actual spend, a feature that we did not have in the systems that we were using before.”
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“Dynamics 365 has helped to streamline some of our financial processes and focus our attention on continuing to improve the efficiency of our processes. Immediate benefits around project bank accounts, the CIS (construction industry scheme) tax, and automated payment proposals are tangible.”