“We live and breathe stem cell transplantation; we rely on our partner network, which lives and breathes technology, to make sure we’ve got the latest tech, security, and integration on all our platforms.”
“The change we made using Planning Optimization has had a huge impact, reducing a process that used to take essentially 24 hours down to just 15 minutes.”
"Soon, we’ll be able to market the fact that through our technology, we helped farmers save millions of liters of water per year. That’s a big boost to our brand."
“Now I can pull up what I need in seconds.”
“For many people living with, or supporting someone with, heart disease, our shops are their first touchpoint after hospital. People walk in and say, ‘You saved my life,’ and show their scar. Our red heart logo means something to people.”
“It wouldn't be cost effective to sell an item valued at £10 if it costs you £12 to list, store, and ship it. But without the right data, our shops were using their own judgement.”
“We decided to do a full-scale, cloud-first transformation using Microsoft technologies.”
“We wanted to avoid the technical debt that could slow us down."
“Technology is helping BHF reaffirm its mission to create a world where everyone has a healthier heart for longer. As it helps us be more efficient, improve sales, and optimize listings, it brings us even closer to our goal.”
"With this inefficient approach, there was no way to track or measure anything."
“Our evolution had always been driven by customer needs—but internally, our processes lagged behind. We were still buried in paper, receiving faxes and handwritten notes from service providers. Dynamics 365 Customer Service helped us modernize that reality.”
“We had to read the technicians’ handwriting, they could only fit so much information on a piece of paper, and we would paper-chase when paperwork got lost."
“I look at this project as the tip of the iceberg. We’ve proven that we can integrate partner needs, end-user/customer needs, and manufacturing needs into one system. The customization that Dynamics 365 offered with the partnership through Sikich gave us the best solution.”
“Dynamics 365 Customer Service is a simple, smart, and efficient tool. It adds unique business value to our case management processes.”
“We can quickly design new processing workflows to meet our clients’ needs. The solution allows us to configure it independently, making it easy to adapt to new requests.'
FeaturedCustomers has 1,910,853+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
