"During the digital transformation, it’s important to think in terms of solutions rather than just in terms of products. Microsoft offers us a reliable IT infrastructure with all the tools we need to be dynamic."
“We can quickly design new processing workflows to meet our clients’ needs. The solution allows us to configure it independently, making it easy to adapt to new requests.'
“Population centers across Quebec, many of whom already use Microsoft 365, could implement these same solutions very rapidly by pairing Azure Cognitive Services with their existing Power Automate clients, and greatly benefit from it in terms of performance, and employee and customer experience.”
“We needed to respond to growing internal and external demand, so we adopted Dynamic 365 Customer Service as a CRM for greater stability from a single platform.”
"Our intention is to make this process as self-managing as possible for the user. We are on our way to that."
“We want to be as proactive as possible in using AI to do our jobs more efficiently. Copilot is going to be a powerful tool for us alongside MindSpark, and the early feedback is very positive.”
“It can’t wait. We always aim to be great partners for our customers, and that motivates us to help them forestall challenges and reap the full benefit of evolving technology. Organizations tend to run into problems when they wait to upgrade until the last possible moment, when support for older …
"The main objective of this action was to have a tool that would provide a 360-degree view of each customer, as well as follow-up for the sales force. Previously, there was no instrument where information or interactions with each customer could be consulted."
"Adopting these two models was very practical for our projects as it provided facilities for the coordination of the teams, greater fluency in training, and also allowed for cost reduction."
“Thanks to integrating Dynamics 365 with Data Lake, Data Factory, and Sentinel, today the process is four times faster than it was at the beginning.”
“Born from a simple idea with a forward-looking vision, Gramedia has become a strategic part of Indonesia’s literature and book publishing industry. Providing relevant and flexible products, services, a business model and business processes that adapt with the times, Gramedia will always exist, grow, and flourish to inspire Indonesians.”
“Now, we can easily develop more valuable solutions and strengthen business processes and systems with Dynamics 365.”
“This is no longer the viewpoint of technicians and becomes a demand from policy operators. This is only possible thanks to our partnership with Microsoft.”
“This hands-on approach ensured around 700 users across 140 stores were on board before going live.”
“Previously, there was a manual process for staff transfers from one store to another. Now, the access is seamlessly synced and managed automatically by Dynamics 365. This has significantly reduced the IT workload.”
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