“Dynamics 365 Customer Insights – Journeys has improved our efficiency by streamlining processes and reducing manual tasks. With consolidated customer and partner information, we respond quickly and effectively. Its seamless integration within our Microsoft workplace is a benefit and supports our IT strategy to minimize applications and tools.”
"Dynamics 365 allows us to simplify our entire service team’s ability to engage with one another to service our customers. Our information is live, up to the minute."
“We’re achieving a 360-degree patient view by using Dynamics 365 to access health data."
"Our systems are visibly improved. Visionet’s solutions have resulted in a streamlining of operations, consolidating internal data silos and system maintenance, increased ROI, and, most importantly, great customer experience, as a direct-to-consumer company, this was absolutely essential for us.”
“The adoption of Business Central and Power BI significantly improved our operational efficiency and decision-making processes.”
“Azure offers us the scalability and peace of mind that we need to meet and exceed our customer’s expectations.”
“As CISO, I prioritize robust cybersecurity measures. Our adoption of Microsoft 365 and Azure is central to this commitment.”
"The immediate future is to continue to use and build developments and integrations. Dynamics became the customer's hub. Today we want to integrate it with other tools so that we can have the billing data. At the end of the day, we want the customer to have an identification number …
"We needed a complete support platform, serving our service, marketing and sales fronts, with a level of scalability and support for our growth. In addition, the issue of centralizing data from our different channels, thinking about the usability of employees and generating benefits for our members, was a fundamental premise."
"We are living through the digital transformation and redesigning our product journeys, some of them very complex and distinct. A differential we found was the possibility to unfold these journeys and bring functionality to our sales force in the same CRM interface."
"The ease of the platform is one of the vectors that we believe has the potential to accelerate us in delivering new products to employees and directly relates to delivery to our members."
“We have a large volume of employees, and the language has become simpler on a daily basis. Thus, the services, the use of leads and the engagement of the tip on the topic were simplified with the language of the tool.”
“The information generated from Dynamics 365, with its intuitive interface, gives us access to data modeled by Power BI to increasingly refine our management.”
"We've opted for Dynamics 365, as our initial goal was to automate some processes, such as entering sellers into the marketplace, and having a complete view of this journey, as well as guaranteeing more points of contact."
“Now, instead of people wearing three or four hats, they’re trained to be excellent in a focused area of expertise. It’s better for our people and our customers.”
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