"When our sellers can reduce the time spent on sifting through multiple channels to find what matters with Copilot for Sales, we can be more focused so that we can deliver with clients and drive our business strategy faster."
"We chose HoloLens 2 because it’s highly secure and advanced. And because of regular security patches and updates from Microsoft, we were confident we could use HoloLens 2 to help us innovate faster while safeguarding our infrastructure."
"We wanted to integrate as many channels and services as possible to enhance the customer experience—for example, with 24/7 self-service."
“Not only did implementing Microsoft Dynamics 365 Customer Insights lead to high-cost savings through consolidation but we have also seen improved efficiency and are better able to respond to customer needs.”
“We chose Hitachi Solutions for its ability - like all our partners - to work on an international scale, its knowledge and experience of Dynamics 365 projects."
“All of this is visualized through Power BI and allows the team to pivot when necessary and configure our yearly budget for better ROI year-over-year.” Gaining a more holistic view of customers was a focus area for Kodak Alaris before switching to Dynamics 365 Customer Insights. “Contact Insights and the timeline features in Dynamics 365 Customer Insights have become a crucial spot for understanding customer interactions. It’s often our sales and marketing team’s first source for information on marketing generated customers.”
“With the use of AI enabled features in Dynamics 365, we believe we can provide a better experience for our team, our partners, and our customers.”
"Having everyone on one cohesive Dynamics 365 platform has unified our teams and makes the acquisitions and divestitures of organizations go much smoother."
“We have over 25 thousand transactions per month in Sweden that Dynamics 365 has helped us move from significant manual handling to automated processing.”
"Our automation project using Power Platform has driven our biggest efficiency gains to date, and we look forward to seeing further progress in the years to come."
"Dynamics 365 has allowed us to think of what we want to do as an organization rather than how we just need to keep the lights on. We were very much in survival mode before from a systems perspective and now we’re in future mode."
"With Dynamics 365, our teams can set up customer pricing, create purchase invoices, process payments, and view current financial reports—all in one easy system."
"I have been a part of several ERP upgrades over my career, and I have to say this is the smoothest I have experienced. The Shared Services team experienced no major issues in processing invoices or issuing payments and has experienced a marked improvement in performance following the migration to Dynamics 365."
“Microsoft was the best fit for us: Dynamics 365 is future-proof and offered features that would enable us to do the things we wanted to do, the way we wanted to do them.”
“We wanted key users to have access to Dynamics 365 from day one and be responsible for their business point-of-view.”