2339 Microsoft Dynamics 365 Testimonials

“Before we deployed Dynamics 365, we had no feedback loop on the effectiveness of our education programs. Now we know how frequently assets are used and how to improve them. We can track how effective each message has been.”

“The attack surface is much greater than ever before because malicious actors can strike from anywhere in the world. I honestly believe that the visibility possible with Microsoft 365 E5 is a must for any organization, regardless of size.

“When citizen data isn’t centralised, it’s extremely difficult to get a clear picture of who they are and how they interact with the organisation. Dynamics 365 has made it easy to organise and access vital data, therefore improving the overall citizen experience.”

“Isn’t it simpler for users to log in to one application and perform routine tasks rather than logging in and out of different applications, which is time consuming and requires more effort? Therefore, we decided to build a solution that caters to different functions and provides access across multiple platforms.”

“A standalone application was not enough considering the complexity and enormity of business at UST. By creating one unified application for multiple functions and integrating the timesheet within Microsoft Teams, users have the convenience and flexibility to complete their routine tasks from within their most used collaboration platform. Our ability to seamlessly handle compliance requirements is the icing on the cake.”

“It was like taking a step toward the cloud but not actually moving, and it leaves us free and flexible to move workloads to the cloud in the future.”

“Being able to maintain operational integrity is crucial for a factory that needs to run continuously to produce our tiles.”

"With Dynamics 365 we’ve seen huge benefits from having unified customer profiles and leveraging machine learning to really understand our customers better."

"Dynamics 365 Customer Service streamlines the customer experience by providing agents with keen insight into each customer's journey, by delivering an efficient and memorable customer interaction."

“Our customer response times have improved as the agents are empowered with all the information they need to resolve issues faster. Analytics and insights are helping in a big way to enhance the overall quality of customer service."

"Rolling out the Microsoft solution was easy. I rolled out Dynamics 365 Customer Insights all at once with no hiccups.”

“Using Dynamics 365, we will be able know in one click how many beneficiaries access the various services across all centers."

"One thing that ABN AMRO is highly anticipating is Copilot for Dynamics 365 Sales."

"DCS is committed to helping get life-saving medications to the hospitals, pharmacies, doctors, and patients who need them, as affordably as possible. Now, our new facility and operations running on Dynamics 365 allow us to serve more of them faster than ever before."

“Not only did implementing Microsoft Dynamics 365 Customer Insights lead to high-cost savings through consolidation but we have also seen improved efficiency and are better able to respond to customer needs.”