2339 Microsoft Dynamics 365 Testimonials

“But, at that moment, we didn't consider what kind of organization we want to be, and how to build a culture for our people to rally around.”

"Our journey towards automating and modernizing our processes with Dynamics 365 Finance and Operations has been nothing short of transformative. By ensuring real-time inventory visibility and seamless integration of all touch points with Dynamics 365, we have been able to reduce our under/over-stocking instances, improve customer churns, and elevate our CSAT scores. We're thrilled with the positive impact Confiz and Microsoft have had on our business!"

"The Dynamics 365 project also opened up entirely new IT perspectives. Achieving such an improved grasp of our processes and business was a massive help in tapping new potential. And we’re by no means finished—many countries are still waiting."

"Editors want to know the power of the works they are in charge of. Until now, we have mainly used paper sales data as an indicator to know the power of a work. However, as the digitalization and media franchising advance, the indicators used to determine the power of a work become more diverse, and it becomes harder to know how to look at the data and make a decision. Therefore, it became important to have a platform for analyzing and sharing a wide variety of data."

"We are accumulating data, mainly sales data, and in the future we would like to accumulate and utilize data on in-store purchasing segments, history of sales promotion activities, etc. However, the data is used in various places and formats, and it will take some time before we can collect and analyze it all in one place."

“Isn’t it simpler for users to log in to one application and perform routine tasks rather than logging in and out of different applications, which is time consuming and requires more effort? Therefore, we decided to build a solution that caters to different functions and provides access across multiple platforms.”

“A standalone application was not enough considering the complexity and enormity of business at UST. By creating one unified application for multiple functions and integrating the timesheet within Microsoft Teams, users have the convenience and flexibility to complete their routine tasks from within their most used collaboration platform. Our ability to seamlessly handle compliance requirements is the icing on the cake.”

“It was like taking a step toward the cloud but not actually moving, and it leaves us free and flexible to move workloads to the cloud in the future.”

“Being able to maintain operational integrity is crucial for a factory that needs to run continuously to produce our tiles.”

"With Dynamics 365 we’ve seen huge benefits from having unified customer profiles and leveraging machine learning to really understand our customers better."

"Dynamics 365 Customer Service streamlines the customer experience by providing agents with keen insight into each customer's journey, by delivering an efficient and memorable customer interaction."

“Our customer response times have improved as the agents are empowered with all the information they need to resolve issues faster. Analytics and insights are helping in a big way to enhance the overall quality of customer service."

"Rolling out the Microsoft solution was easy. I rolled out Dynamics 365 Customer Insights all at once with no hiccups.”

“Using Dynamics 365, we will be able know in one click how many beneficiaries access the various services across all centers."

"One thing that ABN AMRO is highly anticipating is Copilot for Dynamics 365 Sales."