“This extensibility comes down to the technology choices we made.”
"[Dynamics 365] is a working tool today. It doesn't mean that we just keep our accounts; it has also helped us a lot in managing expenses, operations, purchases and reimbursements."
“A different tool wouldn’t allow us to be as agile or have the flexibility to adjust parameters. Microsoft Dynamics 365 has been the tool from the start because of its extraordinary flexibility.”
"Editors want to know the power of the works they are in charge of. Until now, we have mainly used paper sales data as an indicator to know the power of a work. However, as the digitalization and media franchising advance, the indicators used to determine the power of a …
"We are accumulating data, mainly sales data, and in the future we would like to accumulate and utilize data on in-store purchasing segments, history of sales promotion activities, etc. However, the data is used in various places and formats, and it will take some time before we can collect and …
“Isn’t it simpler for users to log in to one application and perform routine tasks rather than logging in and out of different applications, which is time consuming and requires more effort? Therefore, we decided to build a solution that caters to different functions and provides access across multiple platforms.”
“A standalone application was not enough considering the complexity and enormity of business at UST. By creating one unified application for multiple functions and integrating the timesheet within Microsoft Teams, users have the convenience and flexibility to complete their routine tasks from within their most used collaboration platform. Our ability …
“It was like taking a step toward the cloud but not actually moving, and it leaves us free and flexible to move workloads to the cloud in the future.”
“Being able to maintain operational integrity is crucial for a factory that needs to run continuously to produce our tiles.”
"With Dynamics 365 we’ve seen huge benefits from having unified customer profiles and leveraging machine learning to really understand our customers better."
"Dynamics 365 Customer Service streamlines the customer experience by providing agents with keen insight into each customer's journey, by delivering an efficient and memorable customer interaction."
“Our customer response times have improved as the agents are empowered with all the information they need to resolve issues faster. Analytics and insights are helping in a big way to enhance the overall quality of customer service."
"Rolling out the Microsoft solution was easy. I rolled out Dynamics 365 Customer Insights all at once with no hiccups.”
“Using Dynamics 365, we will be able know in one click how many beneficiaries access the various services across all centers."
"One thing that ABN AMRO is highly anticipating is Copilot for Dynamics 365 Sales."
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