"Working within a modern finance system like Dynamics 365 Finance allows us to import bank information into the ledger rather than the previous manual approach we had to take due to system limitations. The process now is improved significantly."
"The overall value of Dynamics 365 isn’t contained to individual applications, it’s the landscape, integrations, and data flow. Now, all of our colleagues are working with more data, in less time, to continue to exceed customer expectations."
"It has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts."
"At Northern Trust we don’t just service our clients, we become a part of their daily operations. This requires workplace technology that enables faster response times, insightful solutioning, and increased efficiencies within our global servicing model."
“We were spending a lot of time and effort manually tracking client queries and didn’t have real-time analytics to derive productivity opportunities to service clients faster.”
“We used Power Automate to pull the daily closing balance on sales, wastage, and inventory and bring it into Dynamics 365 for financial reporting, giving us a real-time view of our restaurant operations.”
"Dynamics 365 Business Central is much easier to customize than competing solutions we evaluated, which led us to high-value process automation more quickly."
"Copilot in Dynamics 365 Customer Insights lets us move quickly, effectively, and efficiently. That’s what sets us apart, and those three elements are important in disaster response. The more time you wait, more people suffer."
"Going forward, Team Rubicon’s relationship with Microsoft is going to continue to be just as important, if not more. The bulk of our ecosystem is Microsoft Dynamics 365 and Office 365, and Microsoft has a huge lead on the whole AI initiative."
"The move to Dynamics 365 Sales and Customer Service was a strategic step for us to have more visibility over operations and in parallel, proactively address customer needs."
“We achieved a 70% faster time-to-market, a 90% cost reduction, and streamlined onboarding.”
"Dynamics 365 doesn’t replace the good work of our dedicated faculty and our staff; instead it complements their efforts by giving them tools to help engage and support our students right where they are."
"What the university can do with Dynamics 365 and the power of AI is curate and centralize data. We are bringing meaning to data chaos."
"Dynamics 365 Customer Insights is our unification engine and helps identify trends and reduce churn. It’s early days, but the investment is already paying off and improving sales outcomes."
“We want to improve the efficiency and effectiveness of our sales teams. With Dynamics 365 we can provide guided sales actions – automated marketing is then the force-multiplier that allows us to engage with relevance and at scale. Any time you save on admin you can use for meaningful conversations.”
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