"The staff find the tools intuitive, which is very important on a busy day Any software we use in our commercial organization must be intuitive to stay relevant. With Dynamics 365 and Office 365, we have that intuitiveness and seamless integration, too.”
"Marston’s has a long tradition of providing exceptional guest experiences. With Dynamics 365 Customer Insights, Marston’s is transforming that tradition for the modern era."
"Dynamics 365 has allowed us to think of what we want to do as an organization rather than how we just need to keep the lights on. We were very much in survival mode before from a systems perspective and now we’re in future mode."
"We’ve now almost entirely digitalized our entire customer life cycle. Thanks to the integrated Dynamics 365 platform, we’ve been able to create high user benefit, tap more potential for our employees, and provide our customers with added value."
"Dynamics 365 Field Service and portals provide us with a fully automated way of drawing up maintenance schedules well in advance. That means we can make optimum use of resources and avoid unnecessary steps. This, in turn, provides quality assurance for the entire maintenance and servicing process and makes it more transparent and efficient."
"Since implementing Provance ITSM, we’ve been able to leverage the Dynamics 365 platform and Microsoft Dataverse—and we’ve really seen the benefits of consolidated ITSM data and a holistic view of our customers. Our reports are more comprehensive and provide better insights than we’ve ever had before."
"The combination of HoloLens and Dynamic 365 Remote Assist with Teams Phone and meeting capabilities helps our frontline workers communicate with their colleagues onshore in a much richer fashion."
"With Microsoft, Azure, IoT technologies, and Dynamics 365, XTO Energy is an innovation leader in the oil and gas industry."
"We had a team of five people working on this, and they built it from scratch. The ease of use of the Azure services and the support we got from Microsoft made that possible."
"By adopting Dynamics 365 for Sales, we have been able to improve the agility and speed of implementation in the different countries, as well as making considerable savings in the efforts dedicated to local infrastructures. We also have a common and homogeneous database and access to all company data. With Dynamics 365 for Sales, we have even boosted compliance issues by facilitating the implementation of various validation and approval flows between different departments, such as the Money Laundering Prevention Unit. In this way, we boost both efficiency and regulatory compliance."
"At Prosegur we have been immersed for three years in a major transformation plan in which we already had Microsoft's collaboration and cybersecurity applications. Now, in this new phase of collaboration, we are adding the Microsoft Azure platform and its Artificial Intelligence capabilities to our existing technology architecture. In this context, the deployment of Dynamics 365 for Sales marks an important milestone as it is the first global solution in the public cloud within Prosegur."
"The adoption of Dynamics 365 for Sales has been a major step forward in managing teams and improving sales activity. It provides us with commercial intelligence, knowledge of the market, our competitors and, crucially, our customers' needs. In short, Dynamics 365 for Sales has allowed us to have a closer relationship with the customer by implementing cross-sell and up-sell actions, which provide us with greater value in the commercial process and in meeting objectives."
“I can see people using Dynamics 365 or Teams on mobile devices underground. Instead of coming up to the surface, they'll be able to attend meetings remotely, from underground. Improvements like these across all processes will add up quickly to help us reach our T90 goal.”
"As a result of our new online appointment service supported by Microsoft Bookings, we see more customers and create a sense of trust right from the start."
"Providing employees with Microsoft 365 tools contributed to a +38 increase in employee satisfaction."