49 Mi9 Retail Testimonials

"Following the implementation of Mi9 Retail, our users now proactively plan and that has really allowed them to be more involved with the lines they’re managing."

“Mi9 Retail is committed to helping us find costeffective solutions to our business challenges, from e-commerce to order management to shipping and everything in between. They help us get our products to market faster and better serve our customers.”

"Mi9 Retail has a unique way of forecasting and replenishing stocks accurately at a store/SKU level. This would be very labor-intensive otherwise."

“While many Little Tikes products are timeless, we need the flexibility to implement and update our digital marketing and merchandising programs quickly in response to current market dynamics. The Mi9 e-Commerce solution gives us the platform we need to take our online business to the next level, and the Mi9 team has provided exceptional support throughout the implementation process and has been a real partner to us.”

“Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short timeframe and now we will go forward and fine tune the Mi9 Retail system to improve upon these results even further."

"Mi9 Retail Replenishment and Demand Forecasting solutions met all of Bob’s Stores business requirements – and would also provide the highest potential return on investment."

“With Mi9, we have been able to reduce excess inventory which is a great improvement.”

“Mi9 Retail has been Barneys New York’s premier retail systems partner since 2007. We’ve been very impressed with the new leadership team and are pleased that our strong partnership continues. The investments the new owners have started to make in building up the Mi9 team speaks volumes about their dedication to their customers. We trust Mi9 for their technology and support and look forward to new and exciting initiatives in the years to come. The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“Mi9 Merchant integrated easily with our systems during implementation and readily accepted web expansion in 2011. Merchant gives us one source for data and buyer-related information, such as transfers and stock buying, without redundant data entry. Web attributes can be included too. Buyers also use the unlimited attributes to assign details like fabric content or heel height. That helps them make informed purchasing decisions going forward.”

"Everything about Mi9 e-Commerce from the product onboarding process to the customer service dashboard was created for a fast paced company like us. The user interface is well thought out so that when you need something it's there."

“Talbots initiated a thorough RFP process prior to selecting Mi9 Retail for its Merchandising and BI solution. Talbots had evaluated solutions from JDA, Oracle, Epicor, Island Pacific, Mi9 Retail and others. The process revealed that all of the larger providers had cobbled together legacy systems that even their best pre-sales resources couldn’t navigate. Talbots also found that the larger providers’ implementations were challenging. For example, Talbots just completed a difficult implementation of Oracle’s merchandising financial planning. In contrast, Talbots found the foundational technology of Mi9 Retail to be stable and bundled up. Mi9 Retail was able to demonstrate that it could meet over 165 functional requirements.”

“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."