“We want our customers to experience us as one brand, regardless of how they choose to shop and buy. When we saw the Mi9 Clienteling solution and how it connected to the merchandising system, CRM, and in-store system, we were sold.“

“We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

"Following the implementation of Mi9 Retail, our users now proactively plan and that has really allowed them to be more involved with the lines they’re managing."

“The system has paid for itself in inventory and financial controls and helped us to more than quadruple our stores including moving internationally. In addition, Mi9 played a large and successful role in Bare Escentuals “surviving” going public, being audited, and ultimately being sold.”

“In order to work around this lack of functionality in our forecasting system, our users were changing the safety stock, the parameters and the history of a part, in order to impact the inventory projection By implementing a new solution, we wanted the role of our users to transition to …

“The ability to react appropriately to demand – for instance in the case of a natural disaster – is an extremely important function that we now have with Mi9 Retail. The tsunami in Japan several years ago was actually one of the main driving factors that highlighted our need for …

“After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern …

“The fact that we can run our core Mi9 systems in the cloud means we no longer have to incur the costs and risks of managing these systems in house, and they’ve made the migration path to the new platform efficient and cost-effective.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

“Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ …

“Thanks to the ease of implementation, advanced architecture and superior functionality, Mi9 Retail will be able to support the needs of our growing retail business in clubs and offer new opportunities for expanding e-commerce.”

"Overall we have been very pleased in working with Mi9 Retail and impressed with the value we’ve gained through the new solutions."

"Lack of visibility was another issue that we were facing. We often weren’t able to detect in a timely manner when something went wrong - such as out-of-stocks – and therefore weren’t able to quickly and properly resolve the issue. This led to some real disadvantages from a business and …

“Mi9 Retail has been Barneys New York’s premier retail systems partner since 2007. We’ve been very impressed with the new leadership team and are pleased that our strong partnership continues. The investments the new owners have started to make in building up the Mi9 team speaks volumes about their dedication …

“Mi9 Merchant integrated easily with our systems during implementation and readily accepted web expansion in 2011. Merchant gives us one source for data and buyer-related information, such as transfers and stock buying, without redundant data entry. Web attributes can be included too. Buyers also use the unlimited attributes to assign …