49 Mi9 Retail Testimonials

"From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Mi9 team worked with me to create the milestones and in every case they met them."

“Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

“Thanks to the ease of implementation, advanced architecture and superior functionality, Mi9 Retail will be able to support the needs of our growing retail business in clubs and offer new opportunities for expanding e-commerce.”

“The fact that we can run our core Mi9 systems in the cloud means we no longer have to incur the costs and risks of managing these systems in house, and they’ve made the migration path to the new platform efficient and cost-effective.”

“Mi9 helps us more efficiently and effectively manage the complexity of planning. Without Mi9, we would require 20-30% more planners to accomplish the same work.”

"Mi9 Retail has a unique way of forecasting and replenishing stocks accurately at a store/SKU level. This would be very labor-intensive otherwise."

“Mi9 Retail has been Barneys New York’s premier retail systems partner since 2007. We’ve been very impressed with the new leadership team and are pleased that our strong partnership continues. The investments the new owners have started to make in building up the Mi9 team speaks volumes about their dedication to their customers. We trust Mi9 for their technology and support and look forward to new and exciting initiatives in the years to come. The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“Mi9 Merchant integrated easily with our systems during implementation and readily accepted web expansion in 2011. Merchant gives us one source for data and buyer-related information, such as transfers and stock buying, without redundant data entry. Web attributes can be included too. Buyers also use the unlimited attributes to assign details like fabric content or heel height. That helps them make informed purchasing decisions going forward.”

“We, as a company, have to find ways to become more productive, and the best leverage we have is figuring out how to better utilize data. It’s essential to our ongoing survival. Our commitment to innovation and technology began with Mi9 in 1999 we’re trying to make it as easy as possible and convenient as possible to shop at Aubuchon Hardware."

“Mi9 Retail targets and understands luxury retail. They are the best suited vendor in the market to offer us a full solution suite that supports a jeweler’s end-to-end business requirements.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

“Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ bottle of that product as opposed to a separate SKU."

"It was becoming increasingly difficult to forecast for the growth each year, and then figure out how to allocate goods to the new stores."

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

"Other companies have approached me about switching platforms, but they only offered an out-of-the-box solution that wasn’t what we needed. They haven’t offered the customizations like Mi9 Retail has. The customizations have been incredibly helpful."