49 Mi9 Retail Testimonials

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  • "We will turn inventory nine times in 2008 As an inventory-heavy company, that’s significant."

  • “While many Little Tikes products are timeless, we need the flexibility to implement and update our digital marketing and merchandising programs quickly in response to current market dynamics. The Mi9 e-Commerce solution gives us the platform we need to take our online business to the next level, and the Mi9 team has provided exceptional support throughout the implementation process and has been a real partner to us.”

  • "Everything about Mi9 e-Commerce from the product onboarding process to the customer service dashboard was created for a fast paced company like us. The user interface is well thought out so that when you need something it's there."

  • “Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

  • "The best part about working with Mi9 Retail is how quickly they get back to you with a resolution, and how quickly they can implement a solution. They may say ‘give me two weeks,’ but might have the issue resolved in less than that. With other platforms there’s lots of planning and nothing happens for several months. The promptness of resolutions is a major advantage."

  • "Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

  • “Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ bottle of that product as opposed to a separate SKU."

  • “Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

  • “Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly engages our customers.”

  • "Other companies have approached me about switching platforms, but they only offered an out-of-the-box solution that wasn’t what we needed. They haven’t offered the customizations like Mi9 Retail has. The customizations have been incredibly helpful."

  • “We, as a company, have to find ways to become more productive, and the best leverage we have is figuring out how to better utilize data. It’s essential to our ongoing survival. Our commitment to innovation and technology began with Mi9 in 1999 we’re trying to make it as easy as possible and convenient as possible to shop at Aubuchon Hardware."

  • “With Mi9, we have been able to reduce excess inventory which is a great improvement.”

  • "It was becoming increasingly difficult to forecast for the growth each year, and then figure out how to allocate goods to the new stores."

  • “The system has paid for itself in inventory and financial controls and helped us to more than quadruple our stores including moving internationally. In addition, Mi9 played a large and successful role in Bare Escentuals “surviving” going public, being audited, and ultimately being sold.”

  • “Mi9 helps us more efficiently and effectively manage the complexity of planning. Without Mi9, we would require 20-30% more planners to accomplish the same work.”