49 Mi9 Retail Testimonials

"Mi9 Retail now provides me with an accurate SKU sales forecast enabling better procurement of the correct quantities and reducing stock-outs."

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

“Mi9 helps us more efficiently and effectively manage the complexity of planning. Without Mi9, we would require 20-30% more planners to accomplish the same work.”

"Mi9 Retail has enabled a team approach to ordering, which is critical for inventory optimization."

"Everything about Mi9 e-Commerce from the product onboarding process to the customer service dashboard was created for a fast paced company like us. The user interface is well thought out so that when you need something it's there."

“While many Little Tikes products are timeless, we need the flexibility to implement and update our digital marketing and merchandising programs quickly in response to current market dynamics. The Mi9 e-Commerce solution gives us the platform we need to take our online business to the next level, and the Mi9 team has provided exceptional support throughout the implementation process and has been a real partner to us.”

“Implementing Mi9 has helped us increase inventory turns by 20%.”

“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

“Mi9 Retail is committed to helping us find costeffective solutions to our business challenges, from e-commerce to order management to shipping and everything in between. They help us get our products to market faster and better serve our customers.”

“Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly engages our customers.”

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short timeframe and now we will go forward and fine tune the Mi9 Retail system to improve upon these results even further."

“We want our customers to experience us as one brand, regardless of how they choose to shop and buy. When we saw the Mi9 Clienteling solution and how it connected to the merchandising system, CRM, and in-store system, we were sold.“

“We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

“Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”