49 Mi9 Retail Testimonials

“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

“Mi9 Store streamlines the processes involved with corporate accounts and removes the complexity for the cashier. Any time we can make our employees’ jobs easier they have more opportunity to give our customers better service.”

“Using Mi9 Intelligence and Mi9 Merchant will give us the ability to manage the different stores and formats using one ERP solution. None of the other systems we considered could give us the flexibility and scalability we need to meet our company’s growth goals.”

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“Thanks to the ease of implementation, advanced architecture and superior functionality, Mi9 Retail will be able to support the needs of our growing retail business in clubs and offer new opportunities for expanding e-commerce.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

“Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ bottle of that product as opposed to a separate SKU."

“We want our customers to experience us as one brand, regardless of how they choose to shop and buy. When we saw the Mi9 Clienteling solution and how it connected to the merchandising system, CRM, and in-store system, we were sold.“

“After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern technology platform, and its customer-centric and omni-channel retailing functionality will empower us to adapt to our customers’ ever-changing needs and expectations.”

“Talbots initiated a thorough RFP process prior to selecting Mi9 Retail for its Merchandising and BI solution. Talbots had evaluated solutions from JDA, Oracle, Epicor, Island Pacific, Mi9 Retail and others. The process revealed that all of the larger providers had cobbled together legacy systems that even their best pre-sales resources couldn’t navigate. Talbots also found that the larger providers’ implementations were challenging. For example, Talbots just completed a difficult implementation of Oracle’s merchandising financial planning. In contrast, Talbots found the foundational technology of Mi9 Retail to be stable and bundled up. Mi9 Retail was able to demonstrate that it could meet over 165 functional requirements.”

“We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

"With Mi9 Retail, we can commit to 24-hour delivery."

"We’re very impressed with the functionality the Mi9 Retail solutions bring to the table."

"Everything about Mi9 e-Commerce from the product onboarding process to the customer service dashboard was created for a fast paced company like us. The user interface is well thought out so that when you need something it's there."