“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

“We want our customers to experience us as one brand, regardless of how they choose to shop and buy. When we saw the Mi9 Clienteling solution and how it connected to the merchandising system, CRM, and in-store system, we were sold.“

"Mi9 Retail has a unique way of forecasting and replenishing stocks accurately at a store/SKU level. This would be very labor-intensive otherwise."

“Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly …

“After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern …

"By implementing the Mi9 Retail fully integrated, real-time store solution, we expect to operate more efficiently, supply better visibility to chain-wide inventory, and provide an even higher-level of customer service.”

"The best part about working with Mi9 Retail is how quickly they get back to you with a resolution, and how quickly they can implement a solution. They may say ‘give me two weeks,’ but might have the issue resolved in less than that. With other platforms there’s lots of …

“We were impressed with the Mi9 e-Commerce ability to consolidate numerous third-party systems into one unified platform. Its robust reporting system and state-of-the-art marketing tools will allow us to sharpen our strategy on cross-sell and up-sell opportunities. From enabling us to showcase our brand without increasing development costs, to offering …

“While many Little Tikes products are timeless, we need the flexibility to implement and update our digital marketing and merchandising programs quickly in response to current market dynamics. The Mi9 e-Commerce solution gives us the platform we need to take our online business to the next level, and the Mi9 …

"Overall we have been very pleased in working with Mi9 Retail and impressed with the value we’ve gained through the new solutions."

"Lack of visibility was another issue that we were facing. We often weren’t able to detect in a timely manner when something went wrong - such as out-of-stocks – and therefore weren’t able to quickly and properly resolve the issue. This led to some real disadvantages from a business and …

“Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

"From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Mi9 team worked with me to create the milestones and in every case they met them."

"It was becoming increasingly difficult to forecast for the growth each year, and then figure out how to allocate goods to the new stores."

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short …