49 Mi9 Retail Testimonials

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  • “Implementing Mi9 has helped us increase inventory turns by 20%.”

  • “Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

  • “One of the most important changes we see now is a stabilization of the sales lot because we are in stock with the right items at the right store. We are also getting a better handle on our supply chain since it is based on actual needs now. We are …

  • "Mi9 Retail Replenishment and Demand Forecasting solutions met all of Bob’s Stores business requirements – and would also provide the highest potential return on investment."

  • "Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

  • “Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ …

  • “Mi9 Retail targets and understands luxury retail. They are the best suited vendor in the market to offer us a full solution suite that supports a jeweler’s end-to-end business requirements.”

  • “Using Mi9 Intelligence and Mi9 Merchant will give us the ability to manage the different stores and formats using one ERP solution. None of the other systems we considered could give us the flexibility and scalability we need to meet our company’s growth goals.”

  • “We were pleasantly surprised by how smooth and seamless the integration was, despite us having a limited IT staff and an urgent need to upgrade our platform. We’re thrilled with the improvements we’ve noticed so far and are convinced that the Mi9 Retail modern technology will be a key driver …

  • "With Mi9 Retail, we can commit to 24-hour delivery."

  • “Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly …

  • “We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

  • "It was becoming increasingly difficult to forecast for the growth each year, and then figure out how to allocate goods to the new stores."

  • "Following the implementation of Mi9 Retail, our users now proactively plan and that has really allowed them to be more involved with the lines they’re managing."

  • “In order to work around this lack of functionality in our forecasting system, our users were changing the safety stock, the parameters and the history of a part, in order to impact the inventory projection By implementing a new solution, we wanted the role of our users to transition to …