49 Mi9 Retail Testimonials

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  • “The system has paid for itself in inventory and financial controls and helped us to more than quadruple our stores including moving internationally. In addition, Mi9 played a large and successful role in Bare Escentuals “surviving” going public, being audited, and ultimately being sold.”

  • “We were pleasantly surprised by how smooth and seamless the integration was, despite us having a limited IT staff and an urgent need to upgrade our platform. We’re thrilled with the improvements we’ve noticed so far and are convinced that the Mi9 Retail modern technology will be a key driver in our business growth going forward.”

  • “We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

  • “The fact that we can run our core Mi9 systems in the cloud means we no longer have to incur the costs and risks of managing these systems in house, and they’ve made the migration path to the new platform efficient and cost-effective.”

  • "From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Mi9 team worked with me to create the milestones and in every case they met them."

  • “After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern technology platform, and its customer-centric and omni-channel retailing functionality will empower us to adapt to our customers’ ever-changing needs and expectations.”

  • “Mi9 Store streamlines the processes involved with corporate accounts and removes the complexity for the cashier. Any time we can make our employees’ jobs easier they have more opportunity to give our customers better service.”

  • “Thanks to the ease of implementation, advanced architecture and superior functionality, Mi9 Retail will be able to support the needs of our growing retail business in clubs and offer new opportunities for expanding e-commerce.”

  • “We were impressed with the Mi9 e-Commerce ability to consolidate numerous third-party systems into one unified platform. Its robust reporting system and state-of-the-art marketing tools will allow us to sharpen our strategy on cross-sell and up-sell opportunities. From enabling us to showcase our brand without increasing development costs, to offering innovative features, such as drag and drop merchandising, Mi9 e-Commerce will prove to be a key driver of our brand’s growth going forward.”

  • “Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

  • “The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

  • “Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

  • "It was becoming increasingly difficult to forecast for the growth each year, and then figure out how to allocate goods to the new stores."

  • "By implementing the Mi9 Retail fully integrated, real-time store solution, we expect to operate more efficiently, supply better visibility to chain-wide inventory, and provide an even higher-level of customer service.”

  • "We will turn inventory nine times in 2008 As an inventory-heavy company, that’s significant."