“We were impressed with the Mi9 e-Commerce ability to consolidate numerous third-party systems into one unified platform. Its robust reporting system and state-of-the-art marketing tools will allow us to sharpen our strategy on cross-sell and up-sell opportunities. From enabling us to showcase our brand without increasing development costs, to offering …

“After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern …

“Using Mi9 Intelligence and Mi9 Merchant will give us the ability to manage the different stores and formats using one ERP solution. None of the other systems we considered could give us the flexibility and scalability we need to meet our company’s growth goals.”

"With Mi9 Retail, we can commit to 24-hour delivery."

“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

"We’ve worked with Neal [Executive Director, Omni-Channel] for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result. The design and implementation was challenging and a lot of work on our part but the new system has been transformative. Our sales for …

"Mi9 Retail has a unique way of forecasting and replenishing stocks accurately at a store/SKU level. This would be very labor-intensive otherwise."

"Mi9 Retail has enabled a team approach to ordering, which is critical for inventory optimization."

“With Mi9, we have been able to reduce excess inventory which is a great improvement.”

“One of the most important changes we see now is a stabilization of the sales lot because we are in stock with the right items at the right store. We are also getting a better handle on our supply chain since it is based on actual needs now. We are …

"Mi9 Retail now provides me with an accurate SKU sales forecast enabling better procurement of the correct quantities and reducing stock-outs."

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short …

"Following the implementation of Mi9 Retail, our users now proactively plan and that has really allowed them to be more involved with the lines they’re managing."

“In order to work around this lack of functionality in our forecasting system, our users were changing the safety stock, the parameters and the history of a part, in order to impact the inventory projection By implementing a new solution, we wanted the role of our users to transition to …

“The ability to react appropriately to demand – for instance in the case of a natural disaster – is an extremely important function that we now have with Mi9 Retail. The tsunami in Japan several years ago was actually one of the main driving factors that highlighted our need for …