“After researching the market for a comprehensive POS solution that could meet our unique requirements, we selected Mi9 Retail. We were impressed with their agility and commitment to innovation as they clearly mapped their capabilities to our retail technology transformation objectives. The Mi9 Retail solution provides us with a modern …

"By implementing the Mi9 Retail fully integrated, real-time store solution, we expect to operate more efficiently, supply better visibility to chain-wide inventory, and provide an even higher-level of customer service.”

“With Mi9, we have been able to reduce excess inventory which is a great improvement.”

“Our mission is to inspire customer confidence and style with every Saks shopping experience, and the Mi9 Retail mobile clienteling solution helps us deliver on that promise."

"Other companies have approached me about switching platforms, but they only offered an out-of-the-box solution that wasn’t what we needed. They haven’t offered the customizations like Mi9 Retail has. The customizations have been incredibly helpful."

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short …

“Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly …

"Following the implementation of Mi9 Retail, our users now proactively plan and that has really allowed them to be more involved with the lines they’re managing."

“In order to work around this lack of functionality in our forecasting system, our users were changing the safety stock, the parameters and the history of a part, in order to impact the inventory projection By implementing a new solution, we wanted the role of our users to transition to …

“The ability to react appropriately to demand – for instance in the case of a natural disaster – is an extremely important function that we now have with Mi9 Retail. The tsunami in Japan several years ago was actually one of the main driving factors that highlighted our need for …

“Implementing Mi9 has helped us increase inventory turns by 20%.”

"With Mi9 Retail, we can commit to 24-hour delivery."

“It was important that BSA select a partner who not only had the right solution, but who really understands the way we run our retail business and can support us with deep and broad retail software experience. After an 18-month selection period, we’re excited to move to the next phase …

"Overall we have been very pleased in working with Mi9 Retail and impressed with the value we’ve gained through the new solutions."