49 Mi9 Retail Testimonials

“Mi9 Retail targets and understands luxury retail. They are the best suited vendor in the market to offer us a full solution suite that supports a jeweler’s end-to-end business requirements.”

"We’re very impressed with the functionality the Mi9 Retail solutions bring to the table."

“Mi9 Retail has been Barneys New York’s premier retail systems partner since 2007. We’ve been very impressed with the new leadership team and are pleased that our strong partnership continues. The investments the new owners have started to make in building up the Mi9 team speaks volumes about their dedication to their customers. We trust Mi9 for their technology and support and look forward to new and exciting initiatives in the years to come. The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

“We, as a company, have to find ways to become more productive, and the best leverage we have is figuring out how to better utilize data. It’s essential to our ongoing survival. Our commitment to innovation and technology began with Mi9 in 1999 we’re trying to make it as easy as possible and convenient as possible to shop at Aubuchon Hardware."

“The system has paid for itself in inventory and financial controls and helped us to more than quadruple our stores including moving internationally. In addition, Mi9 played a large and successful role in Bare Escentuals “surviving” going public, being audited, and ultimately being sold.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."

“Around the holidays, we have multiple items that come as a gift set — a bottle of wine packaged with wine glasses or a bottle of bourbon boxed with a flask, for instance. The system allows us to view sales of those packaged sets as regular sales of the ‘naked’ bottle of that product as opposed to a separate SKU."

"Other companies have approached me about switching platforms, but they only offered an out-of-the-box solution that wasn’t what we needed. They haven’t offered the customizations like Mi9 Retail has. The customizations have been incredibly helpful."

“Mi9 Merchant integrated easily with our systems during implementation and readily accepted web expansion in 2011. Merchant gives us one source for data and buyer-related information, such as transfers and stock buying, without redundant data entry. Web attributes can be included too. Buyers also use the unlimited attributes to assign details like fabric content or heel height. That helps them make informed purchasing decisions going forward.”

"We’ve worked with Neal [Executive Director, Omni-Channel] for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result. The design and implementation was challenging and a lot of work on our part but the new system has been transformative. Our sales for January (our busiest month of the year) were up over 30% from last year. Again, not all due to Mi9 Retail, but the new system is certainly a factor. Most importantly, we handled the growth with almost no new staff."

"Mi9 Retail Replenishment and Demand Forecasting solutions met all of Bob’s Stores business requirements – and would also provide the highest potential return on investment."

"From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Mi9 team worked with me to create the milestones and in every case they met them."

“Mi9 Merchant has modernized our operations, empowering us to align our business operations with the needs of our customers and provide the right merchandise in the right place at the right time.”

"We will turn inventory nine times in 2008 As an inventory-heavy company, that’s significant."

“Mi9 Store streamlines the processes involved with corporate accounts and removes the complexity for the cashier. Any time we can make our employees’ jobs easier they have more opportunity to give our customers better service.”