49 Mi9 Retail Testimonials

“The fact that we can run our core Mi9 systems in the cloud means we no longer have to incur the costs and risks of managing these systems in house, and they’ve made the migration path to the new platform efficient and cost-effective.”

“Using Mi9 Intelligence and Mi9 Merchant will give us the ability to manage the different stores and formats using one ERP solution. None of the other systems we considered could give us the flexibility and scalability we need to meet our company’s growth goals.”

"Overall we have been very pleased in working with Mi9 Retail and impressed with the value we’ve gained through the new solutions."

“We were in survival mode and never in a stable place to focus on positive enhancements. Prior to partnering with Mi9 Retail, our site felt like a ship that had been patched up over the years and was always on the verge of springing a leak.”

"From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Mi9 team worked with me to create the milestones and in every case they met them."

“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”

"Mi9 Retail Replenishment and Demand Forecasting solutions met all of Bob’s Stores business requirements – and would also provide the highest potential return on investment."

“Hard Rock International selected the Mi9 e-Commerce platform because it supports our strategic plan to accelerate our digital presence and online revenue growth. Our primary objective is to deliver seamless shopping experiences across all of our brand channels and the Mi9 e-Commerce platform does that in a way that highly engages our customers.”

“Thanks to the ease of implementation, advanced architecture and superior functionality, Mi9 Retail will be able to support the needs of our growing retail business in clubs and offer new opportunities for expanding e-commerce.”

"The best part about working with Mi9 Retail is how quickly they get back to you with a resolution, and how quickly they can implement a solution. They may say ‘give me two weeks,’ but might have the issue resolved in less than that. With other platforms there’s lots of planning and nothing happens for several months. The promptness of resolutions is a major advantage."

“With Mi9, we have been able to reduce excess inventory which is a great improvement.”

"With Mi9 Retail, we can commit to 24-hour delivery."

“We were expected to maintain target service levels and availability in our stores, but following deployment of the Mi9 Retail solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short timeframe and now we will go forward and fine tune the Mi9 Retail system to improve upon these results even further."

“Mi9 Store streamlines the processes involved with corporate accounts and removes the complexity for the cashier. Any time we can make our employees’ jobs easier they have more opportunity to give our customers better service.”

"Mi9 Retail enabled us to allocate the right products in the correct quantities at the proper locations, a key feature that our legacy replenishment system lacked. The Mi9 Retail solutions are both modern and flexible and enable us to keep up with consumers’ changing buying habits."