34 mHelpDesk Testimonials

“The mHelpDesk support team responds to my requests ASAP and solves most of the problems we report. They’re very friendly and they’ve been very patient with us. mHelpDesk makes it a lot easier to manage information and helps us keep all client, staff and work order related information in one place rather than haphazardly scattered in multiple locations. It’s also great for keeping track of your employees’ job locations, performance and work load for both past and present work.”

“We knew going into it we had to be organized. Even though we were really small, we knew we would grow and at some point, it would be too hard to handle.”

“There’s no way we could have hired this many people and gotten so much business had we not had all of those back office systems figured out. It’s been easier growing our company with a system that is so easy and scalable.”

“We absolutely love mHelpDesk. It has sped up our billing cycle from 45 days to instantaneous. As soon as a job is done our techs can invoice and collect a signature right from the field. We are winning more jobs with mHelpDesk.”

“I can manage my schedule, receive invoices and receive payments from one place. It’s amazing–it even does GPS so I can track all of my technicians and communication. I run my entire business on mHelpDesk.”

"The most affordable service software that actually met our needs."

"mHelpDesk has added a level of professionalism I didn't think was possible at this cost. It's definitely a big bang for a little buck."

"When I am at the office or on the road and the QuickBooks integration has saved me hours every week! Before I found mHelpDesk I had trouble keeping track of my jobs, projects and bookkeeping and wasted a ton of time keeping things up to date. Since moving to mHelpDesk I have access to everything in one place no matter where I am in an intuitive and organized format."

"Before mHelpDesk I wasted time, lost billable hours, and was completely unorganized. My clients and I now have a place to go on any device for tracking and invoicing."

"We love using mHelpDesk because it has enabled us to close tickets and work more efficiently with mobile access and the ability to create tickets and invoices on the go. Before using mHelpDesk we were all scattered over town. We who we didn't know who customers were and what past issues they may have had without mHelpDesk."

"As a Mobile Tech mHelpDesk is perfect for Tracking. Invoicing and more from any browser enabled device. Before mHelpDesk I would have to remote in to my Quickbooks on my office PC and send invoices from it."

"mHelpDesk allows us to run our business more efficiently than ever before. We had problems scheduling and communicating with technicians on the road. We can now schedule and dispatch technicians staright from mHelpDesk, without having to pick up the phone."

"mHelpDesk is hands down the PREMIERE service management app on the market. Prior to mHelpDesk we double and triple entered customer info, servicre calls and invoices into various spreadsheets and databases."

"Now, with mHelpDesk, oue entire staff can work systematically and cohesively on every project we are faced with. It has presented a system of accountability, reliability, and organization that has helped streamline nearly every part of our company."

"mHelpDesk not only offers a great ticketing system that's customer facing out of the box, but also the ability to capture digital signatures and a wide array of other extremely useful features for our business."